crashes game every where every time

9

Hi i bought the game on steam 3 days ago, new computer and crash game recently

Getting kicked frequently during missions prevents me from playing any game, what should I do? I have the latest drivers and specifications for my computer


Specyfication:

Win10 64 bit

B450 AORUS ELITE

AMD Ryzen 7 2700X Eight-Core Processor

NVIDIA GeForce RTX 2070

16GB Ram DDr4


This post was edited 4 years 22 days ago by dragnagore
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9 comments
crashes game every where every time
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4 years 21 days ago

Hi, do you have a crash report?

4 years 20 days ago
Hey,

please first try these things:
- Verify the game's integrity in Steam (possible twice, Steam does not download things properly all the time)
- Enter the NeocoreGames folder in your Documents and delete the Warhammer Martyr folder. Then check on the game

Please let us know how it went.

4 years 20 days ago
Marcopolocs

I did as you said but it helps for like 20 minutes

4 years 20 days ago
Posted by RicardIII 4 years 21 days ago

Hi, do you have a crash report?

where i find crash report ? 


C:\Users\drado\Documents\NeocoreGames\Warhammer Martyr  ?

and file name as log ?

4 years 19 days ago
dragnagore

The crash reports are automatically sent to us.

Did you delete the whole folder but it had no effect at all? 

4 years 19 days ago
Posted by Marcopolocs 4 years 19 days ago

The crash reports are automatically sent to us.

Did you delete the whole folder but it had no effect at all? 

Yes i was delete folders but this help mi aout only 20 minut, and crash, or blue screen windows and shut down or game closed at all
4 years 18 days ago
dragnagore
Then please go through the list below:


- Reinstall the game on a different drive
- Update your Windows
- Update your drivers (especially your graphic card)
- Add the game to your Firewall's and Antivirus's exceptions

We hope these help!

4 years 15 days ago
Posted by Marcopolocs 4 years 18 days ago
Then please go through the list below:


- Reinstall the game on a different drive
- Update your Windows
- Update your drivers (especially your graphic card)
- Add the game to your Firewall's and Antivirus's exceptions

We hope these help!

i do all of this, reinstall game , update driver and windows, add games to firewall,

crash is 20 by 30 minut of game, sometimes closed the game, and blue screen windows

Blue screeen windows: 

the system speaker stutters, a blue screen pops up, writes at the bottom that there is a problem with some windows dll library but the screen shows too quickly so I couldn't save the exact name of the file

3 years 347 days ago
dragnagore

A new patch just got released this week which implemented crash fixes as well. Please check on the game if you still experience the same. We hope it will be running fine on your end from this point on.