Bought this game -only- to play it online with a friend, as the online co-op was advertised. Been waiting 3 weeks for some kind of solution.

Unable to connect to host, whether i m the host or he is.

Tried private, friends or public settings, with invites or from the game lobby.

We're playing on the same region, same level, and we tried joining both at the very start of the game, and once after banking the first quest in markovia.

Absolutely nothing worked. Please fix this asap, we were hoping that this game would be our next goto coop game.

The Multiplayer segment should be working now. We would like to apologise for the inconvenience and thank everyone for their patience and support. You can read more about the update on the following link:

https://neocoregames.com/en/community/van-helsing-on-ps4-update-104-multiplayer-fix

Fun game, but I cannot connect to my friends over the Playstation Network for online play. Either I or they create a game in Multiplayer menu item and I can see them on the join screen, but it will not connect us together. I then went to list the Public players and every single player had a RED ping bar. I kid you not.  We both reset our modems and routers and PS4 and still no improvement.

Please look into this and correct this as my friends and I are wanting to go through this game together. Thank you very much.

Region is USA

Network is Spectrum Internet 60 Meg connection through Ethernet

Problem is with both Host and Join

Ping bar for every Public player or Friend player list is RED

Does a certain port need to be open?

Can't connect co-op with players on my PS4 friends list.   Going that route hasn't made it any easier at all.   Just FYI.

I'm having this problem connecting to anyone, including people in my my friends list. The entire list of people to connect to is always red.

This is happening connecting to people and also for people connecting to me. None of your suggestions have been able to remedy this.

Thanks for your support with this matter.

It seems that Neocore managed to fix the multiplayer issue. I was also able to join a multiplayer session and play with my friends.

Good work!

This is really a big mulltiplayer issue on PS4 game.

I can not connect to my friend who is on my friend list.

And he can not connect to my game when I am a host.

I can not see him on multiplayer list, everybother else are in red color.

We are from same country, on same network.

Please solve this as soon as possible!

By!

Any news abot the patch for PS4 multiplayer issue, because the problem is still there.

Only difference is that I can see now my friend in lobby, but he can not enter my game, and I cant enter his game.

Thanks and by,

This is a shame as the purchase was largely influenced by the game suggesting multiplayer co-op. 

Thank you for fixing the issue. My friend and I played the campaign all the way through in co-op and had a good time. Hope to see more from you guys. 

Coop is a a major feature of the game and it is still not working after three weeks!

Yesterday I bought the game with some friends and tried to play the game in co-op but unfortunately we could not join each others game.

At first try we started a co-op game directly without prior start of a singleplayer game. No matter who started the game the others couldn't join.

The second time each of us started a singleplayer game and tried to connect again, but got the same error.

When trying to connect the first step was resolved successfully but the connection could not be made.

Region: Europe

Both Host or Join

LAN cable is used

Started from 0 and all at lvl 3

All players are on each others friends list.

We tried to join through the ingame browser and by invitation through PS Network. Both ways resulted in the same error.

Thank you for the patch.Was able to play with a friend last night for the first time since buying the game.

First I though, wow a new hack and slay for the PS4 which I can play with my friends. A game in this coop genre isn't often to find on the PS4. The decission was, wait for Vikings or buy Van Helsink?? I never heard of this game before the release, which is often a bad sign but I though, come on give it a try.

However since the release I am more and more disappointed in this game because I don't even have the chance to play it in multiplayer. I am not able to create a game which can be joined or join a game. 

Multiplayer / coop is major feature an it is still unfixed. Can't join online games or game with my friends...

...since 4 WEEKS now !!!!

I can understand that programmers are working on it BUT no one can tell me that Sony and the developers can't find the solution... come on, you want to tell me it is the first MP game on the ps4? No, it's not.

And the programmers have surely tested the MP feature of the game before release... didn't they??? or are we your QA tester... which would be sad... because I had high hopes in this game.

... I should have rather buy vikings  ...so, prove me I am wrong Neocore!

Yeah same.Tried everything as suggested and still not working.Please give an update as soon as possible.

Thank you for the update.

Thank you for the update, but the most important thing is istill missing, and that would be multiplayer FIX!

Resolve this as soon as possible!

Thanx and by!