Some people reported having difficulties joining each other in multiplayer in The Incredible Adventures of Van Helsing on PS4. We're investigating potential problems, although there are a few steps you can make to ensure a better chance of connecting:
- Use a LAN cable
- Being in the same region as the other player has a higher chance of connecting
- Note that you can't connect players who have progressed further in the story (this is by design)
- Players on your Friends list might have a higher chance of connecting, and being on the same network should also work flawlessly.
Other than these, we're testing multiple ways the problem can occur. If you're having problems, please provide a detailed feedback (all the circumstances, network settings, region, host or join, etc.).
Thank you for your help and patience, we're working hard to resolve any connectivity issues, and release a patch as soon as possible.