I received Warhammer 40,000: Inquisitor - Martyr Complete Collection for my birthday yesterday. I installed it and started up the game. I was met with buttons and UI with the coding of the buttons and UI instead of the actual labeling. I exited the game and performed a Steam file verification. After which I started the game again and then was met with no UI/Button labels at all.
I then scoured the community posts for fixes. I found the main pinned post on the Hub which I followed the first recommendation
Missing text and fonts (Especially with localizations)
- Exit the game
- Delete everything from Users\$USERNAME$\Documents\NeocoreGames\Warhammer Martyr\fonts\
- Start the game
I did this twice before going on to the next
"Your UI files are corrupted!"
- Open regedit (win+r -> regedit), then navigate to HKEY_CURRENT_USER\Software\NeoCore Games\Warhammer Martyr\ and delete everything there
- Reinstall the game
I am now on the second time of doing this.
I performed a DxDiag if you need that I can provide a link for that.
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My rig : i7 8700 , RTX 2080 , 32 GB ram 2666 mhz.
can i provide you with any other info ? i don't know what else to try, deleting registry and neocoregames folder mydocuments didn't do anything, neither the re-install of the game and expansion.
Please locate the Neocoregames folder in your Documents, there the Fonts folder. Please delete it entirely, then run the game and check if the issue is still present.
You want me to do the exact thing I did in my posting again?
"I then scoured the community posts for fixes. I found the main pinned post on the Hub which I followed the first recommendation
Missing text and fonts (Especially with localizations)
- Exit the game
- Delete everything from Users\$USERNAME$\Documents\NeocoreGames\Warhammer Martyr\fonts\
- Start the game
I did this twice before going on to the next"
You are right, I overlooked this part of your report.
I will discuss the matter with our developers, what could help to resolve the problem. We would like to ask your kind patience. I will get back to you here within a few days at most.
Okay, so I have tried to again to install the game to play thinking that maybe you just forgot to tell me you fixed this bug. Bug is still rampant as it ever was.
Again I have done the following after encountering this bug again.
Missing text and fonts (Especially with localisations)
- Exit the game
- Delete everything from Users\$USERNAME$\Documents\NeocoreGames\Warhammer Martyr\fonts\
- Start the game
I did this twice before going on to the next
"Your UI files are corrupted!"
- Open regedit (win+r -> regedit), then navigate to HKEY_CURRENT_USER\Software\NeoCore Games\Warhammer Martyr\ and delete everything there
- Reinstall the game
I am a very patient man when it comes to people who are trying to fix something, but you guys have not responded to me or even reached out to me via email. I would like to have an update on where you are on fixing this bug, please.
I finally got a error log which I never got before. So, progress on my end.
[code]
[color=red]
File verbosity level: 0
date time ( uptime ) [ thread name/id ] file:line v|
2020-04-13 20:44:56.833 ( 0.072s) [ 6F98] loguru.hpp:1912 0| Logging to 'C:\Users\Grimstout\Documents\NeocoreGames\Warhammer Martyr\log.txt', mode: 'a', verbosity: 0
2020-04-13 20:44:56.833 ( 0.072s) [ 6F98] CrashReporter.cpp:156 0| Crash reporter initialized. Build version: 2.2.2
2020-04-13 20:44:56.866 ( 0.104s) [COMM ] SparksManager.cpp:87 0| CSparksManager::Init
2020-04-13 20:44:56.869 ( 0.107s) [COMM ] SparksManager.cpp:104 0| CSparksManager::Connect
2020-04-13 20:44:56.869 ( 0.107s) [COMM ] SparksManager.cpp:123 0| CSparksManager::Connect - Initializing GS
2020-04-13 20:44:56.919 ( 0.158s) [COMM ] SparksManager.cpp:282 0| Initialized
2020-04-13 20:44:56.919 ( 0.158s) [COMM ] SparksManager.cpp:179 0| CSparksManager::Connect - Done
2020-04-13 20:44:57.134 ( 0.373s) [ 6F98] CrashReporter.cpp:129 0| Vectored Exception occured: Runtime error
2020-04-13 20:44:57.148 ( 0.386s) [ 6F98] Device_DX11.cpp:567 0| Device data: Radeon RX Vega, DedicatedVideoMemory: 8120 MB, DedicatedSystemMemory: 0 MB, SharedSystemMemory: 16352 MB
2020-04-13 20:44:57.366 ( 0.604s) [GL ] HelperFunctions.cpp:735 0| calculating checksum
2020-04-13 20:44:59.006 ( 2.244s) [GL ] HelperFunctions.cpp:787 0| checksum calculation done in 1639 ms
2020-04-13 20:45:07.159 ( 10.397s) [COMM ] SparksManager.cpp:282 0| Received websocket error: recv or SSL_read failed
2020-04-13 20:45:07.159 ( 10.397s) [COMM ] SparksManager.cpp:282 0| Got websocket error. Please make sure, that you've setup you credentials.
2020-04-13 20:45:07.159 ( 10.397s) [COMM ] SparksManager.cpp:282 0| Connection stopped, deleting it
2020-04-13 20:45:07.161 ( 10.399s) [GL ] GLMenuCore.cpp:82 0| Loading menu
2020-04-13 20:45:07.161 ( 10.399s) [GL ] GLMenuCore.cpp:83 0| Using mouse+keyboard
2020-04-13 20:45:09.177 ( 12.415s) [COMM ] SparksManager.cpp:282 0| Create new connection
2020-04-13 20:45:09.573 ( 12.811s) [GL ] GLMenuCore.cpp:498 0| Menu loaded
2020-04-13 20:45:09.577 ( 12.815s) [COMM ] SparksManager.cpp:235 0| AutoLogin
2020-04-13 20:45:09.579 ( 12.817s) [NET ] CommunityFramework.cpp:421 0| AutoLogin - GetCredentials
2020-04-13 20:45:09.827 ( 13.065s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class": ".AuthenticatedConnectResponse","connectUrl": "wss://gsp-auw003-se12.gamesparks.net/ws/gameClient/p306503huoga","requestId": "0"}
2020-04-13 20:45:09.827 ( 13.065s) [COMM ] SparksManager.cpp:282 0| Received new connection url from gamesparks backend. Establishing new connection now.
2020-04-13 20:45:09.827 ( 13.065s) [COMM ] SparksManager.cpp:282 0| Create new connection
2020-04-13 20:45:09.827 ( 13.066s) [COMM ] SparksManager.cpp:282 0| Handle authentication connect response with immediate handshake
2020-04-13 20:45:09.829 ( 13.067s) [COMM ] SparksManager.cpp:282 0| Connection stopped, deleting it
2020-04-13 20:45:09.829 ( 13.067s) [COMM ] SparksManager.cpp:282 0| WebSocket closed
2020-04-13 20:45:09.913 ( 13.151s) [NET ] CommunityFramework.cpp:439 0| AutoLogin - GetCredentials - AuthResponse
2020-04-13 20:45:10.510 ( 13.748s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".AuthenticatedConnectResponse","nonce":"bf57b5de-a70e-44e9-b240-fa6a78436b0f","requestId":"0"}
2020-04-13 20:45:10.510 ( 13.748s) [COMM ] SparksManager.cpp:282 0| Handle authentication connect response with immediate handshake
2020-04-13 20:45:10.515 ( 13.753s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".AuthenticatedConnectRequest",
"hmac":"zsVgt1Fh7AHNh5W8EpjXFKhcQyDLTdWmNW79EBb9dJg=",
"os":"W8",
"platform":"W8",
"deviceId":"2b7847fc-a45b-4b2e-8c37-9aa164a74fd6",
"deviceStats":{
"cpu.cores":"16",
"cpu.vendor":"AMD Ryzen 7 2700X Eight-Core Processor ",
"manufacturer":"Microsoft",
"memory":"32704 MB",
"model":"PC",
"os.name":"Windows",
"os.version":"10.0.18362.329",
"os.version.major":"10",
"os.version.major.minor":"10.0",
"resolution":"1920x1080",
"gssdk":"1.1.24.0"
}
}
2020-04-13 20:45:10.515 ( 13.753s) [COMM ] SparksManager.cpp:282 0| Handshake request sent
2020-04-13 20:45:10.627 ( 13.865s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".AuthenticatedConnectResponse","requestId":"0","sessionId":"bf57b5de-a70e-44e9-b240-fa6a78436b0f"}
2020-04-13 20:45:10.627 ( 13.865s) [COMM ] SparksManager.cpp:282 0| Handle authentication connect response with immediate handshake
2020-04-13 20:45:10.628 ( 13.866s) [COMM ] SparksManager.cpp:415 0| OnGameSparksAvailable true
2020-04-13 20:45:10.628 ( 13.866s) [COMM ] SparksManager.cpp:860 0| LoginWithSteam
2020-04-13 20:45:10.628 ( 13.866s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".SteamConnectRequest",
"doNotLinkToCurrentPlayer":true,
"switchIfPossible":false,
"syncDisplayName":false,
"sessionTicket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
"segments":{
"game_type":"base_game"
},
"scriptData":{
"checksum":"4752BDCE",
"version":"2.2.2",
"dlc":{
"steam":[938400, 939050, 939051, 945830, 945831, 945832, 995650, 995651, 995652, 995653, 995654, 995670, 1028890, 1028891, 1028892, 1028893, 1028894, 1028895]
}
},
"requestId":"1586825110_0"
}
2020-04-13 20:45:11.010 ( 14.249s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".AuthenticationResponse","authToken":"a4f1c799-3338-4023-b01d-5968644b3e09","displayName":"Grimstout","newPlayer":false,"requestId":"1586825110_0","scriptData":{"useAccountName":true,"dlcList":[{"name":"DLC_S03_HeraldCherub","fateCost":800,"vgoodId":"DLC_S03_HeraldCherub","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":"1028895"},{"name":"DLC_S03_DesperateCrusade","fateCost":1200,"vgoodId":"DLC_S03_DesperateCrusade","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"1028894"},{"name":"DLC_S03_ReverenceEmote","fateCost":800,"vgoodId":"DLC_S03_ReverenceEmote","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"1028893"},{"name":"DLC_S03_HollowBliss","fateCost":1200,"vgoodId":"DLC_S03_HollowBliss","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"1028892"},{"name":"DLC_S03_SealOfInquisition","fateCost":800,"vgoodId":"DLC_S03_SealOfInquisition","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"1028891"},{"name":"DLC_S03_MaelstromOfCarnage","fateCost":1200,"vgoodId":"DLC_S03_MaelstromOfCarnage","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"1028890"},{"name":"DLC_S02_ForgottenArsenal","fateCost":1200,"vgoodId":"DLC_S02_ForgottenArsenal","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995670"},{"name":"DLC_S02_DiscordantChoir","fateCost":1200,"vgoodId":"DLC_S02_DiscordantChoir","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995654"},{"name":"DLC_S02_ServoCommissarSkull","fateCost":800,"vgoodId":"DLC_S02_ServoCommissarSkull","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995653"},{"name":"DLC_S02_GrimPenance","fateCost":1200,"vgoodId":"DLC_S02_GrimPenance","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995652"},{"name":"DLC_Xmas_Grieving_Cherub","fateCost":0,"vgoodId":"DLC_Xmas_Grieving_Cherub","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":"998500"},{"name":"DLC_S02_CorrosiveFootprints","fateCost":800,"vgoodId":"DLC_S02_CorrosiveFootprints","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995651"},{"name":"DLC_S02_OccultSiege","fateCost":1200,"vgoodId":"DLC_S02_OccultSiege","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"995650"},{"name":"DLC_S01_FaithUndone","fateCost":1200,"vgoodId":"DLC_S01_FaithUndone","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"945831"},{"name":"DLC_S01_MonotaskServoskull","fateCost":800,"vgoodId":"DLC_S01_MonotaskServoskull","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"945832"},{"name":"DLC_S01_CityOfSuffering","fateCost":1200,"vgoodId":"DLC_S01_CityOfSuffering","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"945830"},{"name":"DLC_S01_PoisonedSouls","fateCost":1200,"vgoodId":"DLC_S01_PoisonedSouls","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"939051"},{"name":"DLC_S01_HeresyEmote","fateCost":800,"vgoodId":"DLC_S01_HeresyEmote","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"939050"},{"name":"DLC_S01_MindPlague","fateCost":1200,"vgoodId":"DLC_S01_MindPlague","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":"938400"},{"name":"Footprint_Arctic","fateCost":null,"vgoodId":"Footprint_Arctic","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":null},{"name":"Emote_Damn","fateCost":null,"vgoodId":"dlcPreorderEmotes","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":"878700"},{"name":"Emote_King","fateCost":null,"vgoodId":"dlcPreorderEmotes","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":"878700"},{"name":"Emote_Kill","fateCost":null,"vgoodId":"dlcPreorderEmotes","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":"878700"},{"name":"Emote_Salute","fateCost":null,"vgoodId":"Emote_Salute","released":{"steam":true,"xbox":false,"SIEE":false,"SIEA":false,"SIEJ":false},"steamAppId":null},{"name":"Emote_Skull","fateCost":null,"vgoodId":"dlcDeluxe","released":{"steam":false,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":null},{"name":"Decor_Statue","fateCost":null,"vgoodId":"dlcDeluxe","released":{"steam":false,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":null},{"name":"Decor_Voltaic_Brazier","fateCost":null,"vgoodId":"Decor_Voltaic_Brazier","released":{"steam":true,"xbox":true,"SIEE":true,"SIEA":true,"SIEJ":true},"steamAppId":null},{"name":"Pet_Servoskull"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"$oid" : "5dd6378c1ef77004f7087c75"},"gold":5000,"level":1,"xp":0,"premium":50,"glory":0,"tutorials":[],"craftingSlots":[],"maxCraftingSlots":1,"craftingQueue":[],"maxCraftingQueue":3,"craftMaterials":{},"blueprints":{},"completedMissions":0,"region":"Alpha","storyData":["new_mercy_mission_available","mercy_quest1_available"],"playerId":"5dd6378c1ef77004f7087c68","name":"Grimstout","onlineTime":40.45376666666666,"neocoreAccount":{"email":"[email 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2020-04-13 20:45:11.011 ( 14.249s) [COMM ] SparksManager.cpp:282 0| Received auth token
2020-04-13 20:45:11.013 ( 14.252s) [COMM ] SparksManager.cpp:282 0| New UserId init persistent queue
2020-04-13 20:45:11.026 ( 14.265s) [GL ] Options.Warhammer.cpp:2468 0| LanguageKey: eng
2020-04-13 20:45:11.044 ( 14.282s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".LogEventRequest",
"eventKey":"listCharacters",
"requestId":"1586825111_1"
}
2020-04-13 20:45:11.044 ( 14.283s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".LogEventRequest",
"eventKey":"getAnnouncement",
"data":{
"language":""
},
"requestId":"1586825111_2"
}
2020-04-13 20:45:11.044 ( 14.283s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".LogEventRequest",
"eventKey":"getFriendList",
"data":{
},
"requestId":"1586825111_3"
}
2020-04-13 20:45:11.143 ( 14.382s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".LogEventResponse","requestId":"1586825111_1","scriptData":{"characters":[],"worldevent":{"running":false}}}
2020-04-13 20:45:11.160 ( 14.398s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".LogEventResponse","requestId":"1586825111_2","scriptData":{"announcements":[],"dlcs":[]}}
2020-04-13 20:45:11.177 ( 14.415s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".LogEventResponse","requestId":"1586825111_3","scriptData":{"friends":[],"requests":[]}}
2020-04-13 20:45:42.976 ( 46.214s) [COMM ] SparksManager.cpp:282 0| Send immediate request: {
"@class":".LogEventRequest",
"eventKey":"logOut",
"requestId":"1586825142_4"
}
2020-04-13 20:45:43.070 ( 46.308s) [COMM ] SparksManager.cpp:282 0| WebSocket callback: {"@class":".LogEventResponse","requestId":"1586825142_4"}
2020-04-13 20:45:43.070 ( 46.309s) [COMM ] SparksManager.cpp:391 0| OnGameSparksAvailable false
2020-04-13 20:45:43.071 ( 46.309s) [COMM ] SparksManager.cpp:282 0| Create new connection
2020-04-13 20:45:43.071 ( 46.310s) [COMM ] SparksManager.cpp:282 0| Connection stopped, deleting it
2020-04-13 20:45:43.071 ( 46.310s) [COMM ] SparksManager.cpp:282 0| WebSocket closed
2020-04-13 20:45:43.071 ( 46.310s) [COMM ] SparksManager.cpp:255 0| CSparksManager::ClearConnection
2020-04-13 20:45:43.071 ( 46.310s) [COMM ] SparksManager.cpp:282 0| Starting connection terminate
2020-04-13 20:45:43.071 ( 46.310s) [COMM ] SparksManager.cpp:282 0| WebSocket closed
2020-04-13 20:45:43.078 ( 46.316s) [GL ] GameToBackend.cpp:2430 WARN| LogInFailed
2020-04-13 20:45:43.157 ( 46.395s) [COMM ] SparksManager.cpp:282 0| Connection terminated
[/color]
[/code]
Seeing the screenshot makes me recall that the old character selection screen was so much better than the prophecy one. Is there a way to get it back or at least having an option to select it? Wait the screenshot reads prophecy as well? Why at least on PS4 is the main screen different (and underwhelming to say so).
Set this current order state as My default.