PS4/PS5 login message "incorrect e-mail or password"

10

PS4/PS5 players having “incorrect e-mail or password” message when trying to login. Please help,  we need to get back to purging heresy at once.

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PS4/PS5 login message "incorrect e-mail or password"
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2 years 59 days ago
+4

Our team is in the middle of transferring the game from an old server to a new (and more stable) backend server these days. The process is not yet done, hence the game is still under maintenance which prevents every PS4 player from logging in as the servers are not yet prepared and their characters and other stuff are not yet available.


We ask your kind patience in the upcoming period until we finalize the changes. As things stand now the maintenance will be over within 48 hours but hopefully even sooner. Please follow us on any of our social platforms to get the latest news about the end of the transfer.


2 years 60 days ago
+1
I have the same problem.


On PS5, intro screen says "Press any button" and when I do a pop up appears that says "Incorrect e-mail or password".


3.60GB update downloaded just prior to this problem and before that I could not play the game because of the server maintainance.

2 years 60 days ago
So annoying. Following and hopefully they get this fixed soon. 
2 years 60 days ago
But i love a good ol' heresy in the morning
2 years 60 days ago

necesito mi dosis de sandre demoniaca

2 years 59 days ago
Also having the same problem on ps4
2 years 59 days ago
Lol was just about to play this for the first time and got totally confused by why I was getting this message good to know it's not just me I guess.
2 years 59 days ago

This error message could just mean the maintenance isnt done yet, maybe they released the update, so we can pre download it to have the game ready to play once maintenance is done, they didnt post any patch notes yet, also they didnt post anything on their official twitter account saying that the servers are back up online, wich they usually do, so just be patient, maybe its not a problem at all, its just that the maintenance isnt over yet :)

2 years 59 days ago
Marcopolocs
How long will it take? It's 4th day and you still can't fix it? If i don't get ps5 update with that then i'm done with this bs joke game
2 years 58 days ago
outcastmentality
It is over now!:) Servers are back and running!