Are there some armor or weapons that the appearance can't be modified? It seems to happen regardless of which character I am using. Obviously not going to slow me down, but it would be cool if it worked.
Move along, nothing to see here...
Sorry about the churn. But, thanks for taking all of these issues here seriously. It's very much appreciated.
If you just mean that I should restart the game and try to use the Appearance tool, I have done that with the same result.
I am playing on an xbox if that matters.