Game keeps freezing - Community - NeocoreGames

Game keeps freezing

Warhammer 40K Support Area

By RASTAAMON15

sly09 replied

1

4 8

Ok... I don't know what the heck is going on...but no matter what I do or what mission I choose...after about 2-3 minutes my game freezes....makes an ungodly noise and boots me to xbox dashboard.. PLEASE HELP!!! I love this game and have soooooo much more content to unlock buy and play.

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18 comments

Game keeps freezing
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1

4 8

+1

Also... I completely uninstalled all warhammer inquisitor martyr data and reinstalled it...same issues

1

Staff Member

Godlike

91 5752

Could you find any similar pattern where the game freezes usually? Only in missions after 2-3 mins of gameplay? This applies for every mission type?

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4 8

Ok so I tried Drukhari Menace: Terra Incognita first mission and is ok...tried random mission...no problem...it's just on Chaos Undivided:Harbingers of Hate:Stop the Black Legion invasion in the Nereus system---Clues:6/9. When I spawn down to the Doomed City is when it freezes. Again this is on Xbox One..Gamertag:RASTAAMON15

1

Staff Member

Godlike

91 5752

Thanks for the additional details, our console team will do their best to reproduce and then fix the crash! The fixes most likely arrive with the next patch! We would like to ask your kind patience until then.

1

4 8

Ok sir... I tried multiplayer again today...my Friend joins me on my bridge.... I selected a mission from the star map then tried a Tarot mission... both times it said Requesting Server...then immediately says failed to join mission.

1

Staff Member

Godlike

91 5752

The mentioned issue should not relate to the crash problem you reported previously. We will check on the servers and will handle the connection issue!

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4 8

Thank for all your help. WH40KIM is my all time favorite RPG and am looking forward to playing all the high level and end game content.

1

0 6

Hi i have the same issue.

1

Staff Member

Godlike

91 5752

May we ask on what platform are you playing? Also on Xbox? Could you please reinstall the game and check if that helps?

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4 8

I did. Completely uninstalled wh40kIM and all dlc...reinstalled everything and this time I lasted about 5 minutes..but same result...freezes on doomed city.

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0 6

Hello im on xbox one my gamertag:LynxPrince77.I tryed to réinstalled the game and it crash at the step 6 on this mission on néréus(stop the black légion) it s the same problem of RASTAAMON15 and my connection is ok.Sorry if my english isn t correct im french

1

Staff Member

Godlike

91 5752

A patch will be released next week which will fix the crash problem in the mentioned mission.

@SLY09‍ could you please specify the name of the mission you could not complete?

1

0 6

It's the harbringer of hate :stop the black légion invasion in the néréu system,the step 6/9 ,

the doom city .This mission freeze and close the game .Thank you for help

1

Staff Member

Godlike

91 5752

+1

The mentioned fixes coming out next week will resolve the issue you encountered.

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0 6

+1

Good job i love this game ,have nice day ^^

1

Staff Member

Godlike

91 5752

We would like to get back to you that the mentioned fixes will be out shortly. Due to some technical difficulties we had to deal with the patch will be out a little later than we initially planned but this won't be long!

1

0 6

Ok i see, my game crash again ,i ll wait for

the patch.Thank's .

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0 6

+1

Thank s for the patch my game work and i can finish the mission ,good job!!