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Game keeps freezing
Warhammer 40K Support Area
By
RASTAAMON15
5 years 237 days ago
sly09
replied 5 years 176 days ago
Ok... I don't know what the heck is going on...but no matter what I do or what mission I choose...after about 2-3 minutes my game freezes....makes an ungodly noise and boots me to xbox dashboard.. PLEASE HELP!!! I love this game and have soooooo much more content to unlock buy and play.
Featured comment
Game keeps freezing
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5 years 236 days ago
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Also... I completely uninstalled all warhammer inquisitor martyr data and reinstalled it...same issues
5 years 203 days ago
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sly09
The mentioned fixes coming out next week will resolve the issue you encountered.
5 years 176 days ago
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sly09
Thank s for the patch my game work and i can finish the mission ,good job!!
5 years 193 days ago
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sly09
We would like to get back to you that the mentioned fixes will be out shortly. Due to some technical difficulties we had to deal with the patch will be out a little later than we initially planned but this won't be long!
5 years 193 days ago
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Marcopolocs
Ok i see, my game crash again ,i ll wait for
5 years 235 days ago
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Could you find any similar pattern where the game freezes usually? Only in missions after 2-3 mins of gameplay? This applies for every mission type?
5 years 205 days ago
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Hi i have the same issue.
5 years 204 days ago
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sly09
May we ask on what platform are you playing? Also on Xbox? Could you please reinstall the game and check if that helps?
5 years 204 days ago
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Marcopolocs
I did. Completely uninstalled wh40kIM and all dlc...reinstalled everything and this time I lasted about 5 minutes..but same result...freezes on doomed city.
5 years 234 days ago
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Marcopolocs
Ok so I tried Drukhari Menace: Terra Incognita first mission and is ok...tried random mission...no problem...it's just on Chaos Undivided:Harbingers of Hate:Stop the Black Legion invasion in the Nereus system---Clues:6/9. When I spawn down to the Doomed City is when it freezes. Again this is on Xbox One..Gamertag:RASTAAMON15
5 years 203 days ago
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Marcopolocs
Hello im on xbox one my gamertag:LynxPrince77.I tryed to réinstalled the game and it crash at the step 6 on this mission on néréus(stop the black légion) it s the same problem of RASTAAMON15 and my connection is ok.Sorry if my english isn t correct im french
5 years 203 days ago
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RASTAAMON15
A patch will be released next week which will fix the crash problem in the mentioned mission.
@SLY09 could you please specify the name of the mission you could not complete?
5 years 234 days ago
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RASTAAMON15
Thanks for the additional details, our console team will do their best to reproduce and then fix the crash! The fixes most likely arrive with the next patch! We would like to ask your kind patience until then.
5 years 203 days ago
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Marcopolocs
It's the harbringer of hate :stop the black légion invasion in the néréu system,the step 6/9 ,
5 years 234 days ago
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Marcopolocs
Ok sir... I tried multiplayer again today...my Friend joins me on my bridge.... I selected a mission from the star map then tried a Tarot mission... both times it said Requesting Server...then immediately says failed to join mission.
5 years 233 days ago
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RASTAAMON15
The mentioned issue should not relate to the crash problem you reported previously. We will check on the servers and will handle the connection issue!
5 years 233 days ago
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Marcopolocs
Thank for all your help. WH40KIM is my all time favorite RPG and am looking forward to playing all the high level and end game content.
Set this current order state as My default.