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Game doeS NoT START

Warhammer 40K Support Area
By swinweflue 7 years 175 days ago
MightyMickey replied 6 years 194 days ago
5

The Game simply does not start since the new patch, i already tried installing it again and updated all drivers.
Everything worked fine before :(

EDIT: i fixed it by downloading the directD SDK from Microsoft.

This post was edited 7 years 174 days ago by swinweflue
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7 years 174 days ago
+1

Do you get an error message of some kind?

Try verifying game integrity via Steam and this:

  • Exit the game
  • Hit Win+R
  • Type in regedit and hit Enter
  • Navigate to HKEY_CURRENT_USER/SOFTWARE/NeocoreGames/Warhammer
  • Delete everything there
  • Restart the game

Hope this helps.

7 years 169 days ago
Megapull

The game does not start for me either.   That registry key doesn't exist on my PC.    I am using steam to inst


specs: 

Razer Cortex Diagnostics Report v2.0  Version： 8.2.12.485
Date： 2017/07/02 00:24:43

----------------------------------
01 - Operating System
----------------------------------

0101 - Operating System : Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
0102 - Language : English (Regional Setting: English)
0103 - BIOS : V2.13
0104 - Processor : Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
0105 - Memory : 16384MB RAM
0106 - Available OS Memory : 16332MB RAM
0107 - Page File : 14178MB used, 4585MB available
0108 - Windows Dir : C:\Windows
0109 - DirectX Version : DirectX 12
0110 - DX Setup Parameters : Not found
0111 - User DPI Setting : Using System DPI
0112 - System DPI Setting : 96 DPI (100 percent)
0113 - DWM DPI Scaling : Disabled
0114 - DxDiag Version : 10.00.15063.0000

----------------------------------
02 - Processor
----------------------------------

0201 - Caption : Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz x8 ~3401MHz
0202 - Current Clock Speed : 3401MHz

----------------------------------
03 - Video Adapter
----------------------------------

0301 - Card Name : AMD Radeon R9 200 / HD 7900 Series
0302 - Manufacturer : Advanced Micro Devices, Inc.
0303 - Chiptype : AMD Radeon Graphics Processor (0x6798)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_6798&SUBSYS_22611458&REV_00
0306 - Display Memory : 4095 MB
0307 - AdapterRAM : 3.00 GB
0308 - Current Mode : 1920 x 1080 (32 bit) (59Hz)
0309 - Monitor Name : Generic PnP Monitor
0310 - Driver Name : C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
0311 - Driver Version : 22.19.0162.0004
0312 - Driver Language : English
0313 - DDI Version : 12
0314 - Driver Model : WDDM 2.2
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 4/23/2017 5:00:00 PM
0318 - Driver Size : 1676224
0319 - VDD : unknown
0320 - Mini VDD : unknown
0321 - Mini VDD Date : Unknown
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B71EE2-24D8-11CF-EC77-C302BCC2DB35}
0324 - Vendor ID : 0x1002
0325 - Device ID : 0x6798
 : 0x22611458
0327 - Revision ID : 0x0000
0328 - Driver Strong Name : oem4.inf:cb0ae41404d2fb45:ati2mtag_R575DS:22.19.162.4:pci\ven_1002&dev_6798
0329 - Rank Of Driver : 00D12001
0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C
0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
0332 - D3D9 Overlay : Not Supported
0333 - DXVA-HD : Not Supported
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Enabled
0337 - Notes : No problems found.

0301 - Card Name : AMD Radeon R9 200 / HD 7900 Series
0302 - Manufacturer : Advanced Micro Devices, Inc.
0303 - Chiptype : AMD Radeon Graphics Processor (0x6798)
0304 - DAC Type : Internal DAC(400MHz)
0305 - Device Key : Enum\PCI\VEN_1002&DEV_6798&SUBSYS_22611458&REV_00
0306 - Display Memory : 4095 MB
0307 - AdapterRAM : 3.00 GB
0308 - Current Mode : 1920 x 1080 (32 bit) (59Hz)
0309 - Monitor Name : Generic PnP Monitor
0310 - Driver Name : C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
0311 - Driver Version : 22.19.0162.0004
0312 - Driver Language : English
0313 - DDI Version : 12
0314 - Driver Model : WDDM 2.2
0315 - Driver Beta : False
0316 - Driver Debug : False
0317 - Driver Date : 4/23/2017 5:00:00 PM
0318 - Driver Size : 1676224
0319 - VDD : unknown
0320 - Mini VDD : unknown
0321 - Mini VDD Date : Unknown
0322 - Mini VDD Size : 0
0323 - Device Identifier : {D7B71EE2-24D8-11CF-EC77-C302BCC2DB35}
0324 - Vendor ID : 0x1002
0325 - Device ID : 0x6798
 : 0x22611458
0327 - Revision ID : 0x0000
0328 - Driver Strong Name : oem4.inf:cb0ae41404d2fb45:ati2mtag_R575DS:22.19.162.4:pci\ven_1002&dev_6798
0329 - Rank Of Driver : 00D12001
0330 - Video Accel : ModeMPEG2_A ModeMPEG2_C
0331 - Deinterlace Caps : {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
0332 - D3D9 Overlay : Not Supported
0333 - DXVA-HD : Not Supported
0334 - DDraw Status : Enabled
0335 - D3D Status : Enabled
0336 - AGP Status : Enabled
0337 - Notes : No problems found.


0338 - OpenGL : 10.0.15063.0 (WinBuild.160101.0800)

----------------------------------
04 - Memory
----------------------------------
0401 - Total Memory : 15.971 GB
0402 - Free Memory : 7.124 GB
0403 - Total Pagefile : 18.331 GB
0404 - Free Pagefile : 4.477 GB

0405 - Bank Label : BANK 0
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

0405 - Bank Label : BANK 1
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

0405 - Bank Label : BANK 2
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

0405 - Bank Label : BANK 3
0406 - Speed : 1333 MHz
0407 - Total Width : 64 Bits
0408 - Capacity : 4.00 GB

----------------------------------
05 - Network
----------------------------------

0501 - Description : Realtek PCIe GBE Family Controller
0502 - Driver Date : 4-6-2015
0503 - Driver Version : 9.1.406.2015

----------------------------------
06 - Motherboard
----------------------------------

0601 - Model : Z77A-G43 (MS-7758)
0602 - Manufacturer : MSI

----------------------------------
07 - Sound Device
----------------------------------

0701 - Description : Speakers (2- High Definition Audio Device)
0702 - Default Sound Playback : True
0703 - Default Voice Playback : True
0704 - Hardware ID : HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462F758&REV_1003
0705 - Manufacturer ID : 1
0706 - Product ID : 65535
0707 - Type : WDM
0708 - Driver Name : HdAudio.sys
0709 - Driver Version : 10.00.15063.0000
0710 - Driver attributes : Final Retail
0711 - Date and Size : 3/17/2017 12:00:00 AM
0713 - Driver Provider : Microsoft
0714 - Min/Max Sample Rate : N/A, N/A
0715 - Static/Strm HW Mix Bufs : N/A, N/A
0716 - Static/Strm HW 3D Bufs : N/A, N/A
0717 - HW Memory : N/A
0718 - Voice Management : False
0719 - EAX(tm) 2.0 Listen/Src : False, False
0720 - I3DL2(tm) Listen/Src : False, False
0721 - Notes : No problems found.


7 years 168 days ago
Megapull

If run the warhammer_x64_11.exe as admin, I get this error:


---------------------------
Warhammer_x64_11.exe - System Error
---------------------------
The code execution cannot proceed because d3dx11_43.dll was not found. Reinstalling the program may fix this problem.
---------------------------
OK  
---------------------------

7 years 166 days ago
Drakkyn
In this case there's an "InstallUtil" folder in the game's library. Run the dx setup there, it should solve your issue.
6 years 194 days ago
Hi! The game doesn't start. I install itt, update my drivers (nvidia), restart my pc. My pc above the minimum requirements. I start the game, there is running a second and nothing happen. When I start it (Warhammer_x64_11.exe) the steam library there is a message: WMVCore.DLL don't find please reinstall.....