Can’t get past email verification screen

Warhammer 40K Support Area

By NTV Saint

Marcopolocs replied

1 1

Can not get past email screen. I have an account, it says my email is already used for account linking. I tried my school email, which I’ve never used for anything but school, and it gives me the same error. Literally just purchased the Imperium edition and can’t play.

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32 comments

Featured comment

Staff Member

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Marcopolocs

91 5752

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

Can’t get past email verification screen
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Staff Member

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Marcopolocs

91 5752

Bryanglass7

Could you please check it now? We just made some changes on our end.

Bryanglass7

0 1

mUnday

Bryanglass7 - same error - I purchased the game yesterday

Staff Member

Godlike

Marcopolocs

91 5752

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

Gmrech

0 2

I'm having the same problem

This comment was edited by Gmrech

mUnday

0 4

Marcopolocs

this email is already in use for account linking. Been getting this error all day. Tried to make a new account and same thing.

serymone

1 1

Jonas575

I'm having the same problem. Can login on my phone but not the ps4.

BooskaMackleswag

0 1

Having issue, bought steam version last week, bought PS4 version on sale, says my email is already used for account linking and I'm locked out of playing

Jonas575

0 1

Can‘t get past the Email verification neither. PS4 Edition...

Christhedestroyer42

0 2

Marcopolocs

Currently, this is still an issue. I just bought the game today. Please address the problem as soon as possible. Thank you!

Christhedestroyer42

0 2

I am having the same issue. I sent an email to support team.

swykpisz

0 2

RedBaron100

Were you ever able to login? If so, what was the fix?

Kirashnikov

0 4

Also stuck. Ps4 edition.

swykpisz

0 2

Marcopolocs

I’m having this issue as well on PS4

amanhattan

1 7

Yeah, been like this for 24 hours. Doesn't look like they are going to fix this. No communication from support either which is a real bad sign. Refunded.

Keksupreme

0 1

I guess it's down again, bought the game today on ps4 sale but cannot play due to account linking error, tried several e-mails to no avail.

Austinlaw

0 1

I too am having this problem on Xbox

systemshock

0 7

Same issue here. Playing on PS4.

Evilzand

0 3

Evilzand

Thank you sir!

Ddrecneps

0 1

Alazaar

Same here. Stuck at login screen

Alazaar

0 1

Same. Just purchased the game and cannot get past the email account screen. Email has been verified, too.

Evilzand

0 3

Marcopolocs

I should have directly replied to you. I’m having the same issue sir.

Evilzand

0 3

I’m having the same issue on PS4, right now.

BruteLucifer

1 1

I have the same problem, i am on xbox one

KoroshiyaONE

0 3

I'm having the same issue but on PS4

kem0sabe

0 1

Marcopolocs

Hi, I am having the same problem myself.

RedBaron100

0 1

Marcopolocs

Hi,

I’m having the same problem. How did you fix this?

This comment was edited by RedBaron100

Staff Member

Godlike

Marcopolocs

91 5752

Hi everyone!

We checked on all of your accounts and found that you successfully verified your email addresses. In case you still have any issue with the login on Xbox please reply back to us here!

NTV Saint

1 1

Marcopolocs

Is it still down?

Staff Member

Godlike

Marcopolocs

91 5752

We are dealing with a backend issue on our end, once it has been handled we will notify you and you can set up your account! I will get back to you here!

Captdrax2478

0 1

Same here tried everything

SurlyT

0 1

Having exactly the same issue :(

CARPEdieM7080

0 1

Same here. Very irritating. Have no clue what to do now.