Can’t get past email verification screen

32

Can not get past email screen. I have an account, it says my email is already used for account linking. I tried my school email, which I’ve never used for anything but school, and it gives me the same error. Literally just purchased the Imperium edition and can’t play.

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32 comments
Can’t get past email verification screen
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19 days ago
Bryanglass7
Could you please check it now? We just made some changes on our end.
19 days ago
mUnday
Bryanglass7 - same error - I purchased the game yesterday
20 days ago

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

20 days ago

I'm having the same problem

This comment was edited 20 days ago by Gmrech
20 days ago
+1
Marcopolocs

this email is already in use for account linking. Been getting this error all day. Tried to make a new account and same thing. 




20 days ago
Jonas575

I'm having the same problem. Can login on my phone but not the ps4. 

20 days ago
Having issue, bought steam version last week, bought PS4 version on sale, says my email is already used for account linking and I'm locked out of playing
20 days ago
Can‘t get past the Email verification neither. PS4 Edition...
20 days ago
Marcopolocs
Currently, this is still an issue.  I just bought the game today.  Please address the problem as soon as possible.  Thank you!
20 days ago
I am having the same issue.  I sent an email to support team.
20 days ago
RedBaron100
Were you ever able to login? If so, what was the fix?
20 days ago
+1
Also stuck. Ps4 edition. 
20 days ago
Marcopolocs
I’m having this issue as well on PS4
20 days ago
Yeah, been like this for 24 hours. Doesn't look like they are going to fix this. No communication from support either which is a real bad sign. Refunded. 
20 days ago
+1
I guess it's down again, bought the game today on ps4 sale  but cannot play due to account linking error, tried several e-mails to no avail.
20 days ago
I too am having this problem on Xbox
20 days ago
+1
Same issue here. Playing on PS4.
20 days ago
Evilzand
Thank you sir!
20 days ago
Alazaar
Same here. Stuck at login screen
20 days ago
+1
Same. Just purchased the game and cannot get past the email account screen. Email has been verified, too.
21 days ago
Marcopolocs
I should have directly replied to you. I’m having the same issue sir. 
21 days ago
I’m having the same issue on PS4, right now. 
21 days ago
I have the same problem, i am on xbox one



21 days ago
+1
I'm having the same issue but on PS4
21 days ago
Marcopolocs
Hi, I am having the same problem myself.
21 days ago
Marcopolocs

Hi,

I’m having the same problem. How did you fix this?

This comment was edited 21 days ago by RedBaron100
1 year 2 days ago
Hi everyone!

We checked on all of your accounts and found that you successfully verified your email addresses. In case you still have any issue with the login on Xbox please reply back to us here! 

1 year 2 days ago
Marcopolocs
Is it still down?
1 year 3 days ago
We are dealing with a backend issue on our end, once it has been handled we will notify you and you can set up your account! I will get back to you here!
1 year 3 days ago
Same here tried everything


1 year 3 days ago
Having exactly the same issue :(
1 year 3 days ago
Same here.  Very irritating.  Have no clue what to do now.