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XSX - no sound after the last update

Warhammer 40K Bug Report
By KidMcHutt 24.03.2021
Marcopolocs replied 26.03.2021
15

Game updated and it's silent. No sound. On XSX. Do you even have QA?

I was used that games are buggy on PC, I could understand, that there are tons of different hardware and so on, but what I don't understand is that something like that could go through QA on hardware that is not differing from each other.


And yes, menu and other games does have sound. And I tried to turn it off and on again.

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15 comments
Featured comment
24.03.2021
+1

We are aware of the sound issues affecting some players after today's update, and are working on a fix. Apologies for the inconvenience and thank you for your patience.

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XSX - no sound after the last update
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24.03.2021
+1
Same problem on ps4/ps5
24.03.2021
+1
Xbox ss, no sound too...
24.03.2021
Same for me. Sound was fine last night on XSX and today, nothing.


This is extremely disappointing as I just got back into the game for the new season. How do you break something so important? Makes it seem like they don't know what they are doing.


I'm probably going to move on to another game and never come back now. It's a shame because I was having fun with the new season.

24.03.2021
Definitely console wide with this.  I know the computer Version had a problem similar to this before but it was a simple volume control fix.  This is something different like some decided that updates don’t need sound and turned it off... 
24.03.2021

It's same for me on PS5 something like this you wouldn't have thought possible, a key part to any gameThey'll have to do another update for the sound then something else will happen

This comment was edited 24.03.2021 by terrier22
24.03.2021
+1

We are aware of the sound issues affecting some players after today's update, and are working on a fix. Apologies for the inconvenience and thank you for your patience.

24.03.2021
Marcopolocs
depending how long it takes will you extend the season accordingly
24.03.2021
I guess I was lucky to still have sound after update; however...I just spent money to obtain all DLC's and the sound is now missing. I even wasted time performing an uninstall/reinstall to no affect. I've also confirmed sound works for other games and apps. I even attempted resetting to default settings and turned Xbox on/off but nothing worked. Hope this gets corrected or I'd like my money refunded.


24.03.2021
xbox one s also has no sound with the game after this update 
24.03.2021

I have same problem on xbox .

24.03.2021
The same on PS4, I should have not update the game! 
24.03.2021
Berly
No money for you, you paid that's it
25.03.2021
Marcopolocs

How long till fixed?

Is this a priority, or is it being ignored and pushed to a back burner to be fixed sometime before the month is over?

25.03.2021
Drayian10
Yes, it is a priority, a fix is already prepared just has to be released (but it takes time to handle this so hopefully by tomorrow we will manage to deal with it). 
26.03.2021

Hey there,

we would like to inform you that we fixed the sound bug on both PS4 and XboxOne. We would like to thank your patience in the last short period.