xbox HC VC crashes

6

Dear DevTeam, what is going on with the wh40k inquisitor servers? 

This is another plea for help regarding hardcore crusade servers.  My buddy had a perfectly primed (maxed bonuses!) Ebony HC VC ready to go and we started the supreme mission- and as soon as he entered the map his game crashed all the way out to the xbox home page.. total game crash...  I was still in the map but was soon kicked back out because the host disconnected, and just like that the HC VC was trashed.. all because the game crashed on a supreme.  Why is this happening?  why can't you have it where the supreme mission gets ghosted (unavailable) if/when the game crashes?  it's a shame that it kills the whole crusade for something that is beyond our fault. 

This is getting very frustrating guys.  What's going on with these servers?  Another issue that occurs - is that we are both in the same party and we tried to load up a mission for the VC and a window pops up saying "unable to connect to server" over and over again and again.  But when we load up a random mission and it plays just fine.  We're becoming gunshy to invest in a HC VC because we don't know if the supreme mission will crash or not..

As far as troubleshooting is concerned, I'm pretty sure my internet and his internet are okay and the routers are fine- the xbox services are find and all is functioning.. the only thing i can't rule out are the games servers- and it seems like void crusades have their own, but I'm not going to know about that.    


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xbox HC VC crashes
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116 days ago

Hi! First of all I'm very sorry to hear about all the trouble you guys are experiencing. We are using Amazon's servers, and it's possible those could be overcrowded over the weekend unfortunately, not a lot we have a say over though in that regard, I'm afraid. What I can do for you guys is compensating you for your lost loot, however. Let me know what your in-game account names are and I'll hook you up with some valuable lootbags. 

114 days ago
oeregharcos
Thanks,  


My buddy's in game account name is TRGTDWN and 

mine is DarkArcon876

113 days ago
Embershade
I'm sorry it's my mistake that I didn't inquire before, but please also do share with me which of your characters' inventories you want your compensatory items in? 
112 days ago
oeregharcos
No problem- 


my buddy's in game account name is TRGTDWN and his character's name is: TRGTDWN-2 (crusader)

my in game account name is DarkArcon876 and my character's name is: Maquezzaqim (tech-adept)

Thanks once again!  

111 days ago
Embershade
Hey! I've added some high value lootbags to the mentioned characters' inventories. Of course it doesn't undo the irritating crashes, but hopefully at least they'll be able to compensate you for the lost loot. Cheers!
111 days ago
oeregharcos
Data transfer psalms successful, the loot caches have been inloaded, and the contents recovered, you have my thanks, glory to the empire!


Inquisitor.. .out

The Emperor protects!