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Wrong country in billing information on chekout page

Warhammer 40K Support Area
By Roman Richter 10.02.2017
Jim Fox replied 15.02.2017
20

Is this normal? I'm from Russian Federation but billing information forced to USA.

This post was edited 10.02.2017 by Roman Richter
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Wrong country in billing information on chekout page
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15.02.2017
Posted by Roman Richter 11.02.2017
Yeap, any fix?


Yes, we updated our GeoIP database system, please try again the purchase process and let us know your experiences. 

This comment was edited 15.02.2017 by Jim Fox
11.02.2017
The Corgissar
Same here. I am in Australia. 


:-)

11.02.2017
Yeap, any fix?


11.02.2017
This comment was edited 11.02.2017 by yanez88
11.02.2017
How is this still not fixed? =/ 
10.02.2017

Im from Germany and it is forcing USA for me too. I would order anyway but there is no Payment Method from US perspective because i dont have a credit card ^^. 

10.02.2017
Posted by yanez88 10.02.2017
I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.
Well, thats strange, and, heretic? o_O
10.02.2017
Roman Richter
I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.
10.02.2017
Soo... any ETA?
10.02.2017
Posted by Grace1ess 10.02.2017
I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone
Good to know, but I will wait for solution...
10.02.2017
Same here I´m from Finland and it´s forcing USA for me too.
10.02.2017
I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone
10.02.2017
Posted by Megapull 10.02.2017
Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

Thanks for heads up! =D
10.02.2017
Posted by Megapull 10.02.2017
If you are using a VPN service, that might be the problem.
No, nor vpn or other proxy software.
10.02.2017
Megapull
I used my regular ISP, nothing sketchy, it never locked me out like that so no idea. 
10.02.2017
Posted by The Corgissar 10.02.2017

Yeah, here you go, 

http://imgur.com/qkXM5L8

Wrong, thread, apparently I cant edit my own posts.
10.02.2017
If you are using a VPN service, that might be the problem.
10.02.2017
Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

10.02.2017

Yeah, here you go, 

http://imgur.com/qkXM5L8

10.02.2017
It was the same for me so I guess its normal, as in, a bug, I'm from Israel but it forced me to use the USA.