Wrong country in billing information on chekout page

Warhammer 40K Support Area

By Roman Richter

Jim Fox replied

Roman Richter

6 22

Is this normal? I'm from Russian Federation but billing information forced to USA.

This post was edited by Roman Richter

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20 comments

Wrong country in billing information on chekout page
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Roman Richter

6 22

Posted by yanez88

I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.

Well, thats strange, and, heretic? o_O

Sunpirate

0 1

Im from Germany and it is forcing USA for me too. I would order anyway but there is no Payment Method from US perspective because i dont have a credit card ^^.

Roman Richter

6 22

Yeap, any fix?

Dev Ninja

Tech-Adept

Jim Fox

0 113

Posted by Roman Richter

Yeap, any fix?

Yes, we updated our GeoIP database system, please try again the purchase process and let us know your experiences.

This comment was edited by Jim Fox

The Corgissar

2 20

It was the same for me so I guess its normal, as in, a bug, I'm from Israel but it forced me to use the USA.

The Corgissar

2 20

Yeah, here you go,

http://imgur.com/qkXM5L8

Staff Member

Aimbot

Megapull

112 866

Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

Staff Member

Aimbot

Megapull

112 866

If you are using a VPN service, that might be the problem.

The Corgissar

2 20

Posted by The Corgissar

Yeah, here you go,

http://imgur.com/qkXM5L8

Wrong, thread, apparently I cant edit my own posts.

The Corgissar

2 20

Megapull

I used my regular ISP, nothing sketchy, it never locked me out like that so no idea.

Roman Richter

6 22

Posted by Megapull

If you are using a VPN service, that might be the problem.

No, nor vpn or other proxy software.

Roman Richter

6 22

Posted by Megapull

Hey guys, we are checking this issue out :) Stay tuned for an update.

Thanks for calling attention to this one!

Thanks for heads up! =D

WombatDazzler

0 3

The Corgissar

Same here. I am in Australia.

:-)

Grace1ess

0 1

I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone

Hans Tiger

0 1

Same here I´m from Finland and it´s forcing USA for me too.

Roman Richter

6 22

Posted by Grace1ess

I would just like to point out that im from the UK and even with it still set to US I was able to process the payment, if that helps anyone

Good to know, but I will wait for solution...

yanez88

0 3

This comment was edited by yanez88

yanez88

0 3

How is this still not fixed? =/

Roman Richter

6 22

Soo... any ETA?

yanez88

0 3

Roman Richter

I totally feel you right now. I've been waiting for a fix so I can place my order. It's stuck on Canada even though my account has United States as my Country. Hopefully they figure it out soon.