Unable to continue with missions Ragna Van Wynter

27

PSN: VanillaBear1989

Ragna Van Wynter is showing a task but when spoken to it enters the shop

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Unable to continue with missions Ragna Van Wynter
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13 days ago
+1
Marcopolocs
Thank u its very much appreciated
13 days ago
@VANILLABEAR‍ we fixed your progress a couple of days ago so now you should be able to proceed in the campaign. Our apologize for the long waiting time, it took a lot more time to handle the problem than we initially expected.

A side note: I love your username:)

14 days ago
+1
Marcopolocs
Ah ok cool thanks for the reply


14 days ago
Posted by Marcopolocs 14 days ago
We fixed numerous accounts on our backend in the past couple of days during which our devs also checked your progress but found no problem on your characters: neither on Banshee nor on Lord Cerberus. 

As you reported they cannot speak with Ragna but as we see they should be able to continue the campaign. 

Does this include mine? 
14 days ago
mrfear
We fixed numerous accounts on our backend in the past couple of days during which our devs also checked your progress but found no problem on your characters: neither on Banshee nor on Lord Cerberus. 

As you reported they cannot speak with Ragna but as we see they should be able to continue the campaign. 

15 days ago
+1
Im also still getting this bug is there any chance this will ever be fixed or a reply even?
17 days ago
I understand that whilst releasing patches a nd new versions and supporting users is taking alot of time I would like to say I'm feeling slightly disheartened by the communication on this.

I can see something was tried as all my clues were reset and I go notifications about all of them again however with the crusader character I am still unable to continue and van wynter still shows a green explanation. With nothing to give me. 

Thank you for the continued support 

24 days ago
Marcopolocs
Has there been any further progress with this issue?

2-3 days has been and gone and still unable to proceed

30 days ago
Posted by Marcopolocs 38 days ago

Our apologize for the long awaiting time, your issue will get fixed within 2-3 days at most!

Checked this morning still unable to progress
34 days ago
Marcopolocs
Sorry to report issue is still there please see below tweet with video taken today



https://twitter.com/abardall/status/1192869836298313728?s=19


38 days ago
VanillaBear

Our apologize for the long awaiting time, your issue will get fixed within 2-3 days at most!

42 days ago
Marcopolocs

Has there been any word on this issue?

Tried again this evening still getting same issue

crusader character "Bardall"

PSN ID VanillaBear1989



46 days ago
+1
Im also still getting this problem





49 days ago
+1
Posted by Marcopolocs 50 days ago

Our devs checked your progress on the last week but there was no problem found. You should be able to proceed with your character 'Bardall'. 


Have posted a video of the issue

Thanks for helping and keep up the good work


https://twitter.com/abardall/status/1187448544850075653?s=19

49 days ago
+1
Marcopolocs
Still unable to proceed.

She has a green !  over her head but when I walk up and talk to her it's straight into the trade screen

50 days ago

Our devs checked your progress on the last week but there was no problem found. You should be able to proceed with your character 'Bardall'. 


This comment was edited 50 days ago by Marcopolocs
50 days ago
This comment was deleted 50 days ago by Marcopolocs
51 days ago
+1
Marcopolocs
Is there any indication on when this will be fixed? 
60 days ago
+1

Thank you everyone for your reports, we will get these issues fixed shortly! 

60 days ago
+1
Marcopolocs
This is still an issue with my crusader character "Bardall"

PSN ID VanillaBear1989

61 days ago
+1
Im also getting this im on xbox one x  gamer tag InaudibleJoker main character crusader  name Lord cerberus also on another character Assassin name Banshee 
62 days ago
+1
Marcopolocs
Castellan666  for my PSN and Character is Castellan.


Cheers



63 days ago
@CASTELLAN666@RAGARTAN‍ please give me your PSN/Gamertag as well your characters' name.
63 days ago
Marcopolocs
This is also happening with my crusader. Please can you fix? 


63 days ago
+1
Marcopolocs
Yes it is with the crusader 
63 days ago
+2
Marcopolocs

Same for me. When playing with my main character (Crusader)I see permanently an exclamation mark above the captain.

This comment was edited 63 days ago by ragartan
64 days ago
+1
As I see you have 3 characters. Are you experiencing this with your Crusader?