Two Portrait Frames not unlocked

4

I spent favor to buy "Barbed Prejudice (Ebony)". I could use it for a while, after logging back in, I could not select it anymore.

The same for "Righteous Grit (Ebony)" which I unlocked with anoter 6 favor. Two of my chars still wear the portrait frame, but it no longer shows up as unlocked and I cannot select it for other chars anymore.

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Two Portrait Frames not unlocked
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4 years 139 days ago
-1
For any OTHER Character you say. When you say OTHER Character, do you mean NON-Seasonal Characters?

For only Seasonal Characters can use any earned seasonal things at all, I know.

And if you have 2 Seasonal Characters and only 1 Character can use anything. Then, well... That sucks, you know. Lol.

4 years 140 days ago
Morholt
We will get this fixed as soon as possible, thanks for reporting it!
4 years 141 days ago
Marcopolocs
Platform is PC/Steam and the account name is linked to the Neocore Acc, the same as the forum name here, Morholt.


The level 80 Assassin Char "Morira" still has one of the two avater frames displayed. But I cannot select it for any other char anymore. The other frame is completely gone.

4 years 141 days ago
Could you tell me on what platform you are playing and what is your account name?