On 20.09 I bought full collection of Martyr and tried to run in for the 5 hours without any progress so far. Tried every day after with the same result.
Send mail to support on 20.09 and get answer after 7 days to wait 15 more days for solution and still can't login.
Have zero progress in Season that is very bad.
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Wrote to support on 26.09, so far they asked the "dxdiag" file.I'm still waiting their answer/solution.
Game just did a patch, 2.6.2, and still doesn't connect to the servers. I have total of 97 minutes of gameplay time on Steam, and all of it belongs to that " Reconnect / Quit " screen.
I hope there is a unique solution, we are a lot in that bad position, but i sent my verbose too, and they can't find the solution.
When you do win+R and type "certmgr.msc" you see all certificate installed. Someone know what Martyr need to play ? Maybe if we delete it, it will work.
It's been another two weeks, problem is still there. Yesterday I asked the situation or any update for the topic. It seems they didn't gave up on the problem, but "We will keep working on it though so it would be best if you were to check back on the game from time to time" is the best we can do as players. Hopefully, we can play the game in the future
I have no problem revving up the game and play for a few hrs.
You´re sure this is on the PC, and not something else?? I see you say PC, but surely I wonder when you do say that, since I myself is also playing on PC, and never had any issues.
It just makes me wonder what kind of Software you are having installed on your PC or what kind of Software all of you may have installed in order for this to happen. And you also know what they say of any other issues? In 99% of the cases, it is Updates, updates and then there are Updates.
I also tested again after new patch and still cannot login:
This may be your issue or may not, I just firgured I'd provide an answer from the support area. And no answer on ETA for a fix. Hopefully this issue is fixed soon.
Good point about software installed on our end and possible problems it can create. I can only answer about my particular case:
- Before contact support I tried to find solution myself Antivirus/Firewall/VPN all off and different combination ON/Off.
- I have for years (play games since Fallout 1) different services installed (Steam, GOG, Ubisoft,, Origin and ets.) They all working without an issue.
- I have dedicated game rig without any unnecessary soft (no office, no social soft) to have max experience with games.
So based on listed above I can be almost sure that no issues from my end that always blocks connection.
Since then, I sent few files back and forth and at the end we are here, waiting.
Also see that some of you mentioning the same issue on Console. I talked with my Friend yesterday which also plays on Console, and he played last time 5 days ago today. He said no problem whatsoever. Everything smooth.
All I can say on my end, is good luck.
Found replay from developers on Steam in regard of our critical issue:
proba 1 2 3 [developer] 14 Nov @ 4:58pm
We checked today the login errors which could be grouped into 4 categories:
-checksum (content not in sync)
- bans (we banned the player)
- Unknown (we don't know the origin of the problem)
- Script-error(we made a mistake somewhere in the code)
Checksum problems appear when the content on the client side is not up-to-date. These problems should be fixed by file verifying in Steam. Please give this a try, everyone who cannot connect.
Some connection issues were fixed already but we also acknowledged that there are particular problems that our team could not yet handle since the server migration. These issues are not widespread but affect a considerable amount of players and though we didn't give up on fixing the problems the progress slowed down because we are out of ideas at the moment.
https://steamcommunity.com/app/527430/discussions/0/5568165891215629971/
Hi, still no solution ? It's been almost 4 month for me ...
A good solution would be to create an offline option.
Unfortunately no solution yet for all of us with this critical issue yet, more over developers completely ignore respond on messages or come to this post and inform all of straggling to connect players when a solution will be. Offine mode will be perfect solution but developers have strong position against (more info here https://steamcommunity.com/app/527430/discussions/0/1473095965291684995/) and still give us no solution in months.
I was able to play for last week but, suddenly can't connect to servers this week. just stuck on the logining in screen
Here some Links about this issue:
https://steamcommunity.com/app/527430/discussions/0/5568165891215629971/
https://steamcommunity.com/app/527430/discussions/0/3716062978745193748/
https://steamcommunity.com/app/527430/discussions/0/3727323242805073901/
https://steamcommunity.com/app/527430/discussions/0/3727323242817274099/
https://steamcommunity.com/app/527430/discussions/0/3727323721772743937/
https://steamcommunity.com/app/527430/discussions/0/5792223132437822487/?ctp=3
https://steamcommunity.com/app/527430/discussions/0/3727323721770803157/
https://steamcommunity.com/app/527430/discussions/0/3727323242822372544/
https://steamcommunity.com/app/527430/discussions/0/3448087385660686957/?ctp=5
https://steamcommunity.com/app/527430/discussions/0/3370405364916361864/
And the worse point in this situation that developers are ignore respond to such posts as you can see even here.
Finally after 117 days of waiting and writing got a working solution from the developers!
Here the link to the file (certificate) after installing it got first possibility to connect to the server
Hi Marco,
https://neocoregames-300e1f39300c.intercom-attachments-7.com/i/o/650987327/01e630557a4e982cb8133c06/api.neocoregames.com.cer
Hope it will help all other players with connection issue!
The task is not yet done though as we identified 2 other (though rare but existing) connection issues. We will try to fix them too in the upcoming period.
Set this current order state as My default.