Stasis Casket emptied

18

Happy after collecting some nice new stuff from the void mission I go to my stasis tank to empty my inventory of gems intel and different enhancers.

After around 20 seconds after I clicked on it waiting time my face freezed as I saw that it was completely empty. The bunch of buff items I collected through out my journey completely vanished.
Can someone please fix that heretic thiefery

Thanks

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18 comments
Stasis Casket emptied
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61 days ago
Marcopolocs
Bless the emperor. This cruel heresy is finally stopped
61 days ago
+1
imp16k4
Would you re-check your storage? My colleagues made the necessary changes so there should be no problem any longer. 
62 days ago
imp16k4

I will ask an update on the case which is at the devs' side. In case they could not yet resolve the issue I will push the matter to resolve it within a short period of time. Sorry for taking this long.

63 days ago
Posted by Marcopolocs 69 days ago

May we ask can you use your storage? Or when you put something into it, the item vanishes?

I don t want to bother but... My Inventory got really full and I would appreciate to use the casket again.
69 days ago
Marcopolocs
I throw a old grey greataxe into it and run to a mission to rescue my fellow imperial soldiers from this eldar pleague. As I was back on my ship this filthy servitor emptied the casket already. As long I m on the ship he don t dare to do anything stupid but as soon I m away he do his heretic things with it. 
69 days ago
imp16k4

May we ask can you use your storage? Or when you put something into it, the item vanishes?

70 days ago
+1
Posted by Marcopolocs 71 days ago
Would you please give us your account name? We are working on this issue now, more details would be helpful. Thanks in advance!
"T.Bot" linked to the same E-Mail adress I using here
71 days ago
imp16k4
Would you please give us your account name? We are working on this issue now, more details would be helpful. Thanks in advance!
76 days ago
Marcopolocs
I deinstalled the game via the steam launcher and downloaded it again.

I throw the whole game folder into the bin including the one inside the documents and erased it completely. Downloaded it again but nothing changed at all. I put something into the casket and after any mission, even tried a coop one, the casket is empty again.

Did I miss any hidden folder?

77 days ago
imp16k4

This happens all the time on your end? The contents of your storage are saved on our backend but we haven't received similar feedback on this at all. Could you try reinstalling the game? Maybe some files got corrupted. 

78 days ago
Marcopolocs
Nope, the bug appear every time. I put something into the casket, go to a mission (single no multiplayer) and as soon as I return the stasis casket is empty again.

Is there any tool how I can track that for you ?


78 days ago

The storage can be safely used already as item loss rarely happens and those which are lost can be received back after logging out to the Main menu and login again. 

81 days ago
Marcopolocs
If it helps I buyed the Maelstorm of Carnage DLC shortly before the bug occure the first time... As far as I can remember
87 days ago
Is there any bugfix in range? it s pretty annoying that I can t use the stasis casket
105 days ago
imp16k4
Noted, we will do our best to restore the lost items!
106 days ago
+1
Marcopolocs

Negative.

It s still empty. That treatourus thief took all my stuff and disappeared into the void. I only seek out for heretics alone and would like to post a picture on this cogitator but the tech priest don t let me do that.

The couple of times I restartet... Geez would love to write the whole text like this but my English problems give a little hassle with that.

OK to make it clear. Restartet the game a couple of times already but nothing happens and the casket remains empty.
I only played single mode since the patch and received some buff items before it happened.

106 days ago
Did you experience this in single or coop? In case you played in single after a game restart your items should be back, please check on it. 
107 days ago
And it s emptied again just a couple of minutes ago