Hi,

You mean you added to the report the text 'option during blue screen' ? If yes, we can easily track down the crash and the problem behind it. If not please do it so we can dig into the problem.

Yes, after the crash during the blue screen I selected the option to report the crash for every crash I had (5 times I think) and I added the text 'crash during void crusade'.

If I get this properly you are still one Wandering Servoskull away from maxing out the Crusade right?

Correct. There is still 1 other mission I need to do too in this crusade. If you want I can finish it.
At the moment this crash occured, I had 3 missions left, the servo skull mission, an optional objective and another normal mission.

As I understand, I need to complete all missions (including hidden ones), get all keys and get all info fragments.
I have all infofragments now and 2 missions left to complete.

I just wanted to let you devs know I've finished the Ebony crusade without mastering it and I got the achievement doing an Amber crusage. No crash there. I've also mastered Ivory in the meanwhile, no crash there.

As far as my progress is concerned, I'm no longer blocked as I''ve done all mastery challenges.

The issue is still there, unfortunately I couldn't wait to keep the issue open on my character waiting for further response on this matter. If you need me to test things through, let me know and I'll happily see what I can do.

Cheers

No need to apologize, these things happen.

I hoped you could somehow just mark the servo skull mission as completed and grant me the key from the servo skull but I'll take this offer with a smile :)

And no worries, I'm planning on doing more void crusades.
I was just a bit afraid I might run into this more often, but I'll definately go ahead and do more voids.

For your information: I'm not sure this is relevant but maybe it's related somehow and can help during the troubleshooting of the issue.

during co-op last week, there was one mission that started a teleport animation for all players in the middle of the mission (like when you press the touchpad after the mission completion pop up).
However, the mission remained stuck. There was no crash so no error report but all players could only rotate the camera and no longer move their characters. We could press the start button and select the quit option, but that didn't do anything. We all had to manually close the game and restart the game.
We tried that mission 2 more times after that and the same thing happened.
I don't remember the map but is was an intel mission with the warp chest (that moves around every 30 secs).

Cheers and thanks!

Thx devs!!

@MARCOPOLOCS‍ 

Hi, I wanted to get back to this issue as unfortunately it seems to keep on happening.

I am again doing an ebony void crusade, this time on hardcore as I'm wanting to unlock the seasonal challenge 'Legendary crusade'. I tried amber before but failed as I lost a VIP during a rescue mission.

I'm again near the end of the void crusade, with just a couple of missions left and upon teleporting to the mission map after loading the mission, the game crashes and I get a bluescreen (I sent the playstation error reports).

It is unfortunate as mastering a void crusade takes so much time.

I'm grateful you guys compensated me for the similar issue I had earlier but I'm wondering if you can simply checkmark the mission in question as completed and grant me the info fragment from this mission so I can just complete the crusade with all fragments and keys so I don't have to try to master a hardcore crusade again :)

You can see in the video which mission crashes.
I'll do smth else in the meanwhile and leave this crusade open so you guys can borrow my character if it helps troubleshooting what is happening.

For the record, the first time I encountered this issue was also on an Ebony crusade, though this one is hardcore, the first time it wasn't.
The mission this occurs on is also a different mission. 

I love doing the viod crusades and I'll keep on doing them, but this issue is pretty breaking when trying to master crusades.
If it wasn't for the seasonal challenges, I would not bother and simply skip this mission and go ahead with the other ones to finish the crusade.

Cheers

I don't mean to press but if you'd have some spare time to give me a heads up on whether you guys will look into this or if you have more important matters to deal with, I'd greatly appreciate it.

At the moment I have my void crusade progress blocked as I didn't finish the crusade in case you want to have a look at my specific character.

In case there's no time to look into this, I'll simply forgo this seasonal challenge on this specific crusade and try again.
Only thing is, I don't dare to do Ebony anymore because this is the second time the Ebony void crusade crashes and breaks my progress. I'd try Amber but don't have enough shards. Viridian might be an option to master but not sure if it's too difficult atm.
The other crusades are not an option for me yet as the difficulty for mastering those is too high.

Cheers

Heya, 

just to inform you that without further response, I will probably finish the current blocked crusade and retry with an Amber or so. I won't have that much time this week but as this is hampering my progress for the seasonal journey and to get better gear, I'd like to continue as to not lose too much time. (I don't think I can message you, so that's why I'm replying here).

This is pretty blocking atm and I'd like to give you devs time to come back with a response but I really want to try to get all achievements too :)

In case you'd need further troubleshooting, I'd be happy to redo a new ebony crusade and recreate the issue.
In any case, the current blocked crusade is still running atm until later this week.

I'm still looking forward to an update if possible and I'm happy to postpone my progress a while longer in case you want to check my character :)

Cheers.

Well, not sure how that contributes to this post to be honest..

I do not ask for sympathy or empathy or understanding.

I can't form an opinion for the allowed time for non console players as I only play on console.
If you're frustrated about the time you have to go through a season then all I can do is say that I hear you but you'd have to take that up with the devs.

This issue was reported before and noted by the devs so they are aware.

I'm reporting this again because 

• 1. it might occur to other players, it happend to me multiple times. 
• 2. yes it does hamper my progress. I do not ask for compensation, but unblocking this specific mission would be nice. 
• 3. a quick fix might not be feasable, but part of me leaving the current void open is that it might help the devs in finding the cause and fixing this bug (if and when they might look into this)

The reason I mention it hampers my progress is because this specific challenge is not about completing crusades but mastering a hard core crusade. It does take up a lot of time and it would be unfortunate to put this time into it only to see it blocked again.
If not for me, it might be helpful to other players.
I've been doing other things in the game in the meanwhile and I still have plenty to do, but I'd also like to tackle this challenge and do more of the voids as I really love them.

I can choose among 2 things here.
Simply not mention anything at all is one option and honestly, that is a valid option. I can just get this void over with and start another one.
However, I feel the devs have put so much effort in making the game, then making it better and bringing in new ways to experience the game. I've seen plenty of activity here and I've been helped quite a bit by the devs and the community. Least I can and want to do is try to contribute.

I've said it before and I'll say it again. I've yet to encounter another dev community that's this active, listens to their players and actually implements improvements and fixes as is being done here.
So kudo's to the devs: I think you guys and gals are awesome!

Cheers

as always: you guys rock!
Thanks for picking this up and sharing the update.