problem with the skin key

1

Hello, I have a problem with activating the key for the Mordred skin, the message with the key arrived on January 30, but I saw it only on February 7, when I tried to activate the key in the Steam library, it said that the key was already activated on another account, but I did not activate it anywhere, Is it even available for activation or has someone used it without my knowledge, and what should I do in this situation?

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problem with the skin key
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69 days ago
Hey! Message me about this pls on this website's support chat :)