Game locks up in menus and at end of the first level. Had a bug in chapter 2 which locked progression but after reinstall now is unplayable.
Purchased yesterday but been trying to get this worked out all day. Tried everything. Made posts. No news? No emails back? I feel robbed and I see alot of console players starting to feel the same in the community.
What I did play I LOVED but after loosing progress twice and not getting any response all day I am growing warily. I'm rooting for you guys but I need some communication at minimum. This hot fix seems to be the issue. I'm sure ur busy and u know but as someone who paid money yesterday for your product/service this is a let down.
Make it up,... send me an email and at least tell me when this will be done so I can move forward and stop debating calling ps4 to give me a refund.
I'm chomping at the bit for this arpg grind.
I cant say this enough I feel like you guys have something truly special at play here but the follow through has got to be cleaned up.
Some reports of fixes have come in...
This update marked - 11:40pm EST Sunday, March 03, 2019.
NO official reports, reply and/or news.
Community Management accountability and expectations. EVERYTHING WRONG with our current state of affairs?
Game development is not exactly easy and mistakes DO happen. Mistakes are excusable, thankfully, especially first timers or uncontrollable circumstances that may(count on it) arise time to time. More over, if we are not making these same mistakes over and we learn from these events, its almost expected. I'm sure we all agree(silently lol), we all have.
When mistakes or unforeseen circumstances do arise though, IT IS 100% YOUR MOST IMPORTANT JOB(Game Management) and also the BEST opportunity to show your CUSTOMERS and FANS you not only deserve their money/time but FOREMOST you CARE about your WORK. (Maybe you want to keep doing it as well)
Maybe most would say,... "that shows you care about the player". (Cute)
Players buy into a game mostly never direct with the Source. Taking a chance on a title and a company, through only the words of a friend or YouTube/Twitch personality review and sort through a lens of genre they most resonate with(maybe through a sale promo). Wins on a game find are life changing and we THEN learn about the people who made it and ask for more. Titles that suck hurt, treated as the plague. So expectations are the tools, guide, and unfortunately the downfall. The standard, AS IS.
Starting a title that you are sold on and are excited about just to stop working is like being slammed on your head. At the very second you CAN'T provide an mvp (viable being key), it's time to shine. First contact! Dont panic.
Communication and hopefully a resolution that's swift but at minimum vigilant. That moment is the first moment, people care about YOU, because they need YOU. So that moment is THE moment you get the GRADE.
That's the test. Release is just a quiz everyone.
Make this a priority, its weighted.
Community Management! Hire in this area first.
Problem solved and every company needs a firefighter.