I've played the game a lot, i have talked to many people who played it on pc and console. And all have said the same, server issues, connectivity problems, many bugs caused by that.
I can say that at least 50% of bugs and loss of progression came from bad connection to the servers. It causes missions to fail at the end because you will get an infinite loading time after teleporting out. You loose items and get severe stash bugs. Reputation bugs which arent loaded in correctly because of connection, Void crusade dissapearence because of connection ect.
I could list more , but its absolutely obvious that the online service is very bad, and thats also the main reason i shy away from recommending the game. It can be very fun, but those obvious problems are a big turn off for most/casual players.
We need an offline mode where we can progress our characters without the need of an internet connection, and only switch to online mode if we want to get registered in the Rank list or for coop.
I also feel very worried about the state of the game, it has bugs for long periods of time plus the very bad server issues. We all purchased the game but in fact we are only renting it until the servers are completely down. I understand that you are a small studio and someday WH40k martyr wont be profitable anymore.
We want that our characters we invested hundreds if not thousands of hours into still be there in the future and we can play it without reliance on internet and servers, especially in those uncertain times offline mode is a much needed feature. And we want that we truly own the game not only renting server space and quiet possibly throw away thousands of hours. We wanna be able to play the game still in 20 years which wont be possible with an always online game.
Please see this request as an good opportunity to fix a lot of bugs with the game and win a lot of good will of the playerbase.