No rewards from opening Greater Item Collection (Armour)

1

Bought the (c)64,000 box from Ragna on my new level 8 tech priest and got zero items from it. This is the second time this has happened to me (previous was on another char) and I've opened very few of these boxes. Unless I know of some way to recover my cost, I don't feel comfortable with buying the boxes anymore. 

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No rewards from opening Greater Item Collection (Armour)
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4 years 44 days ago
Can you tell me your account name? I will compensate your credit loss.