Log-in problem

23

Date of writing 04/08/19. Is there any update or server maintenance planned on this day for I cannot access the game when I choose my Xbox profile? it says there were a log-in error when trying to connect to the game server and that I have to try again later.

Thanks in advance for your answer and brilliant game by the way.

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Log-in problem
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14 days ago

Connection problems may still occurs, our backend provider is still working on the case. We will avert the problem as soon as possible! We would like to apologize for the inconvenience!

14 days ago
+1
I am deeply sorry to put that back on the table again but the log-in problem has indeed returned this evening. It's puzzling me.
14 days ago
Again? Are you fucking serious? Another day of server issues.
15 days ago
XanthosAtsuhiko
You refer to the major 2.0 patch? Its release date is not yet public so please follow us on our various official platforms where we will naturally share every news including the day of the console release at a later time.
15 days ago
+1
Marcopolocs
Thank you very much for your swift answer. Great work on a highly fun and beautifuly designed game from your part, i really enjoy it both as a gamer and warhammer fan. Looking forward to playing with the newest patch, any information on when it will be available for Xbox one and PS4?
15 days ago
XanthosAtsuhiko

The issue has been resolved on our end, the servers are running fine again. Our apologize for the inconvenience this matter may have caused! 

15 days ago
Marcopolocs
Thank you very much, i've enjoyed the game a lot so far so great work there.
15 days ago
Everyone!

We are working on the problem, I will notify everyone here once the connection has been restored!

15 days ago
mp6052
I bought it at EB games on sale  and had the same experience. I'm just lucky I can return it. I like digital copies as there is less clutter but Fallout 76 burned me on the idea as I can't return it. Never pre ordering again.

Post a review on xbox live. The consumer base needs to get vocal.

15 days ago
SIgned up just to throw in here too, literally just kept tryin back all night. Zero luck, so login issue on Xbox1, not thrilled. 
15 days ago
+1
From what Iv heard PS4 isn't having this issue just Xbox so like always probably Microsoft messing stuff up or neocore just blatantly ignoring us in fact the support contact section isn't on (it's frigging Monday who dosent work Monday's and if they don't then why isn't there a back up person) and the devs in the discord aren't answering in the tech support section so were left hanging in the wind as to whether or not we'll be able to actually play at some point
15 days ago
Tattoozen
Don't worry, by the time they address this problem Inquisitor 2 will be out and we'll have the opportunity to fail login on that game too for the low price of only $60.
15 days ago
+2
Cool. Paid $80 For the game on Xbox one last night Peter for two hours log in today can’t play at all.
15 days ago
+1
So Neocore, when do you think you will fix this problem with X-box? Just curious do I need to get a refund for this game already.


15 days ago
+1
I’ve had this issue for two days. Why is there no offline mode in this game? Piracy? Is that really an issue on consoles?

Quite disappointed I haven’t been able to try it out. Guess Gamestop will have it back tomorrow :(

15 days ago
NightStalker160th
I'm not a developer but I think I can see what your problem is.
15 days ago
NightStalker160th
xbox 1 no idea why i wrote 360 lol


15 days ago
+1
Yup, just got the game for xbox 360 and can not log in.  Any issues going on.  Would be nice to see some notice somewhere


15 days ago
+1
BLOODRAGNAR
Having same issue and no info from neocore as to what's going on or when it's gonna be fixed
15 days ago
Same here. Literally bought the game yesterday, played 40 minutes today, and when I came back I couldn't play at all. When I went to go for help, a bot just tells me they'll be back tomorrow. Not a good showing. First they screwed me out of $60 for 40 minutes of intro, then they don't even have anyone around to help. You'd think given the issues of DRM other major companies have had that they would be responsive and on this, but think again. I unfortunately bought the digital copy from the Microsoft store, but I won't be doing that again. I can't even get a refund on something that doesn't work. No consumer protections here, just get the money and run.
15 days ago
+1
THX1138RJ
That's what I got too
15 days ago
+1
Yep.  Same here as well.  Its been like this for several hours now and I don't see anything on the Neocore site about it.  I tired the support chat and it says "Be Back Tomorrow".  
15 days ago
+1
Same Problem since german time 18.00 !!!