Hey there, could you please share with me your in-game account name? Better yet, the e-mail address associated with our game. If you don't want to say publicly your e-mail address, you can contact me on our [url=https://neocoregames.com/en]website's[/url] support chat, or DM me on our [url=]Discord server[/url]. My name on there is 'oeregharcos - Neocore Support