How To Redeem Final Cut

If you own the Trilogy

19

The Incredible Adventures of Van Helsing: Final Cut merges the three campaigns from the trilogy into a consistently playable adventure with new features, a great endgame content and all six classes available from the start. And the best thing: if you own all three games in the trilogy, you're eligible to get it for free!

How to redeem Final Cut?

(Currently on PC version only!)

On Steam: Login with your Steam account at NeocoreGames Redeem. Then you will be redirected to our redeem page where you instantly get an activation code for the game. You can also send this code to your email account. Once you have your code you can go to steam store and activate it as you’d activate any game (in the upper menu select Games > Activate a Product on Steam > then follow the instructions).

On GoG: This will be released at a later date, and GoG will activate it automatically. If waiting more isn’t an option, look up your receipts from your GoG.com purchases of the Van Helsing games, and write a request at [email protected]

With a mixed bag: You’re so complicated! But we’re okay with that! Just drop by at [email protected]

Update 1: You have to change your account settings to public from private on Steam.

Update 2: If Steam says that your key is a “duplicate” here’s what you need to do:
write an email to [email protected] with your Steam id (numbers) in the subject, add a screenshot of the “duplicate key” (as proof) plus the key that wasn’t working.

Update 3: If your key is invisible, try to refresh the page. It should work.

Update 4: If in any way you previously owned Final Cut on Steam, you will not be eligible to receive a copy, even if you get hold of the whole trilogy later.

One more caveat. Due to the massive size of Final Cut, the high resolution textures is available as a separate download on Steam: High Resolution Textures. It’s free as well, this solution serves only to shorten the download time for the main game. You can also download it in-game in the options menu by selecting the high resolution textures.

And remember: leave feedback and don’t hesitate to contact us! Other than that… enjoy the game!

This post was modified 2 years 74 days ago by Morzan
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19 comments
How To Redeem Final Cut If you own the Trilogy
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19 days ago
GabGar223

For those who see "Sorry but you are not eligible to download The Incredible Adventure of Van Helsing - Final Cut for free" upon trying to activate the final cut after purchasing the anthology, I had the same issue.


The solution for me was in the "Update 1" right up here in the how-to: 

Update 1: You have to change your account settings to public from private on Steam.


This steam guide helped me through the process:

https://support.steampowered.com/kb_article.php?ref=4113-YUDH-6401


Also to note, the only thing in my account that was "Friends Only" that I had to change to "Public", unsurprisingly, was the "Game details" of my profile. Once the final cut was activated, I reverted this setting back to "Friends only" with no issue whatsoever. The site only seems to be able to see your games when you login to get you key.


Hoping this helps a few :)

This comment was edited 19 days ago by ftjacques
20 days ago
I made an account specifically to ask whoever makes the sales decisions to explain to me the logic of not being able to get Final cut key if you own three separate games  amd also own Final cut previously. So I buy 3 games and get free copy of FC,  but if I buy 3 games AND those same games again, only in one package,  I can't get anything??? Yes,  I do already own the Final cut,  but that shoudn't be your concern. I also purchesed three separate games and that makes me eligible for free key. Maybe I want to gift the bundle to someone.  Maybe I am entitled to be treated as other customers, especially because I spent MORE money on your games than if I only bought the three games.  Maybe you should rethink the policy of making me and others in my position fools for purchasing your games TWICE.  Way to go, Neocore. Outstanding move. /s
20 days ago
+2

Sorry but you are not eligible to download The Incredible Adventure of Van Helsing - Final Cut for free


why can't i get this game?

20 days ago
+1
I brought the anthology and wanted to redeemed the final cut, but it says I'm Inelegible when I log in my steam account.
203 days ago
+2
Rezzsickness101

Wow, I got a very fast reply even on the weekend. Apparently I had not set ALL my Steam privacy settings to public ... I missed the 'Inventory' and  'Game Details' sub-sections. After setting everything to public the Steam ' NeocoreGames Redeem' online tool worked as expected and I was able to get my activation code. Note: I was unable to have the code emailed to my account, just make sure you copy the activation code down and use it directly in Steam's 'Activate a Product on Steam'. 


Thank you very much for such a speedy resolution to this!!!

204 days ago
Rezzsickness101
Hi,

we replied to you just now, please check on the message. It will help you redeem the code!:)

204 days ago

Unable to redeem Final Cut for free after recent trilogy purchase using 'NeocoreGames Redeem' online Steam tool.


I bought the first game a while ago on Steam just to try it out and loved it so much I wanted to get the Final Cut version. Today I just purchased the other two games to complete the trilogy. When attempting to redeem the Final Cut for free using the online redeem tool for Steam I received the following message: 

"Sorry but you are not eligible to download The Incredible Adventure of Van Helsing - Final Cut for free"


I just sent an email to support, hopefully this will be resolved (I'll give an update here) ... I just wanted to inform people expecting to be able to redeem Final Cut right away that they may be disappointed.

1 year 347 days ago

Add update to tell people to restart steam after setting privacy settings to public

1 year 357 days ago
This comment was deleted 1 year 357 days ago by Morzan
2 years 33 days ago

There is no sound in the game

2 years 92 days ago
+1
enrico miao oggianu

The redeem page is now working! Click here: NeocoreGames Redeem.

This comment was edited 2 years 92 days ago by Morzan
2 years 93 days ago

any news about 404 error? i've already purchase all the chapter from steam .-.

2 years 99 days ago
+2

All earned, I'm already playing! Thank you so much!

2 years 101 days ago
+2

The page gives a 404 error. Could you please activate the page again?

This comment was edited 2 years 101 days ago by vovnavladimir
2 years 106 days ago
+1
Arceus

"The two weeks passed, the Founding launched, but the redeem site is still in a state of 404...Can you give us any update about when will it be available again?"




Could you please activate the page again?! Thanks...!

This comment was edited 2 years 106 days ago by cdot11
2 years 119 days ago
+1
Posted by Kanadson 2 years 119 days ago
The two weeks passed, the Founding launched, but the redeem site is still in a state of 404...

Can you give us any update about when will it be available again?

We need it!

2 years 119 days ago
The two weeks passed, the Founding launched, but the redeem site is still in a state of 404...

Can you give us any update about when will it be available again?

2 years 133 days ago
Posted by Psojed 2 years 133 days ago
The page gives a 404 error.

Update 5: A backend transfer is in progress for our games to GameSparks, redeeming won't work for a few days in the first two weeks (or so) of February, 2017.

2 years 133 days ago
+1
The page gives a 404 error.