Hollow bliss DLC problem

7

Hollow bliss DLC is not playable even tho, i own it ? 

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Hollow bliss DLC problem
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02.03.2021
+1
Posted by Marcopolocs 02.03.2021
Can you see it now?
It works now ! THANK YOU!!
02.03.2021
+1
TyberWortex
Can you see it now?
01.03.2021
Posted by Marcopolocs 01.03.2021

According to the backend data this DLC is not purchased by you.

Could you please provide us a screenshot about the DLC list in the Main menu? Additionally if you hover the mouse over the DLC on the store page a small window should pop up with the text 'In library' in case you own it. Can you see this window?  
An example about that: https://gyazo.com/131c4102ce27088804efc443318c715f

Ok , so those blue lines on the left of dlc shows that it is in library , but ill provide screenshot as requested(yes i can see that it says in library)

https://pasteboard.co/JQDRdyj.png

, secondly the dlc is missing on main menu screen , but when i had enough currency to buy with points , it gave me an error and i dont remember what it was .

https://pasteboard.co/JQDRFn7.png

01.03.2021
Chacumbele

According to the backend data this DLC is not purchased by you.

Could you please provide us a screenshot about the DLC list in the Main menu? Additionally if you hover the mouse over the DLC on the store page a small window should pop up with the text 'In library' in case you own it. Can you see this window?  
An example about that: https://gyazo.com/131c4102ce27088804efc443318c715f

26.02.2021

Thanks for the response; it certainly looks like a bug. I hope the devs see this, but in case you get no response, you can try reporting this on the bug tracker:

http://old.neocoregames.com/mantisbt/login_page.php

23.02.2021
+1
Posted by Chacumbele 21.02.2021

I believe you need to advance in the main campaign to unlock the Triglav Subsector, and then it will show up in the list.

From the Steam store description of the DLC:

(Please note that this assignment is only available after unlocking the Triglav Subsector.)

Ive got it unlocked ^^ can start any mission there and ive done all campaigns ( martyr/prophecy ) , other dlcs

https://pasteboard.co/JPJOtB7.jpg

This comment was edited 23.02.2021 by TyberWortex
21.02.2021

I believe you need to advance in the main campaign to unlock the Triglav Subsector, and then it will show up in the list.

From the Steam store description of the DLC:

(Please note that this assignment is only available after unlocking the Triglav Subsector.)