E-mail is already used for account linking HELP

19

Trying to log in for the first time on Xbox One, keeps saying E-mail is already used for account linking, made an account on here still says it. Tried using a different email and it still says it. Any help?

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E-mail is already used for account linking HELP
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4 years 190 days ago
+2
Was having the exact same problem.  Came to the website to see if maybe I did have a forgotten account here with that email from some other game (of course, even if I did, the game should have given me an option to enter a password at that point, but whatever).  After numerous problems getting the site to even load, I was able to determine with difficulty that I didn't have an account here with that email.  So, with even more site-loading problems, I created this account.


Several minutes after creating this account, the game has stopped giving me the 'email is already used for account linking' error message and continued on to asking for the password.  So far, every time I try to enter the password it gives me a "Server error" message.  I'm hopeful that this, too, will eventually work.

4 years 189 days ago
+1

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

As a sidenote: the Xbox registration has already been handled and the PS4 registration is in the works already as mentioned above.

This comment was edited 4 years 189 days ago by Marcopolocs
4 years 161 days ago
+1

Found the solution.   Go to https://neocoregames.com/en/registration and create the account with the login you're trying to use on xbox or PS.    Put in the passwrod and everything.   You'll get an email notification (check your junk too).   Activate it.   Go back to your xbox on playstation and then put in the same email and password and bam...all is fixed.   


174 days ago

Workaround:

- Go to setting of your profile on page.

- Change email.

- Confirm to the change on your email.

- Use new email to link it in the game.

- Now change back to the old mail in the settings - if you want.

This comment was edited 174 days ago by Periash666
1 year 35 days ago

After you create the neocore account, just wait a couple minutes, and it will work. Enter your email address, if fails go make a tea, once back press next again, if still fails, go make some sandwiches, and then try again. This time it should work :D

2 years 222 days ago
ShadoonX
Yeah it's happening to me right now and it's 2022.


This is down right insanity forcing people to use a broken sign-up process that LITERALLY renders the game unplayable.


I've emailed support and still waiting for an answer.

98 days ago

I bought this game on xbox, before that I bought and played it on steam but on xbox I can't play because I can't pass the f***** authorization, I always have a neokore account but on xbox I can't log into my account because my the mail is always busy with someone (spoiler - it's me), can it be fixed somehow or help me, maybe I don't understand something?

This comment was edited 98 days ago by Doomstout
198 days ago
This comment was deleted 197 days ago by oeregharcos
4 years 190 days ago
I'm having the Same issue. I've creates two email accounts and both are NeoCore account created, but both receive the same issue.  I cannot progress beyond this email entry point.  
4 years 190 days ago
I have the same problem and have sent an Email to them. 
4 years 169 days ago

Is this still happening? I'm getting this right now. 


Update: 4 restarts was just the right number to get past this problem. Not sure if me or software, but happy to be playing.

This comment was edited 4 years 169 days ago by AirMyles
4 years 190 days ago
Yes, I am having the same issue.   It seems to treat the initial email as though you are trying to create a new account rather than link an account.  If the email is already in use then it would make sense to ask for a password rather than give the error message.
4 years 190 days ago
It seems that the email is case sensitive or it seemed that way. I initially did everything lower case and then I took the time to do it case correct including the company email and I made it through.
4 years 29 days ago
Posted by Marcopolocs 4 years 189 days ago

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

As a sidenote: the Xbox registration has already been handled and the PS4 registration is in the works already as mentioned above.

This shit is still happening October 24 2020.  Christ.
4 years 28 days ago
ShadoonX
Please send a message then to the email address provided below and we will assist you in the matter.


Thank you in advance!

1 year 268 days ago
NinjaKnickers
This never got fixed. Why can't game companies can't do web development?
178 days ago
problem is still not fixed... when it makes so many problems, why i have to make an account for every f****** game? 
178 days ago
elBasto
i try now since an hour to start the game an login. nothing works... it just say mail is already used. 
178 days ago
elBasto
hey, please message me on our support chat of this website, I'll sort you out! Yellow box on the frontpage of this website!