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Character reset bug

Warhammer 40K Bug Report
By BrutexCHieftain 4 years 132 days ago
Marcopolocs replied 4 years 23 days ago
14

I just started playing Warhammer 40.000 inquisitor martyr and liked until my character was reset to level 1 with no items except the starting ones. This happened after finishing a mission (level 2 i believe), where the game froze and took a few minutes to continue. I didn't notice at first but there was no reward screen. So, i started the next level and noticed that i had no 2e gun equipped anymore. Entering my inventory I found it empty, no items at all. Than i noticed that my character level was reset to 1. I guit the game, restarted my Xbox but it stayed at level 1. Created a second character and past the mission just fine but now im anxious to continue as it might happen again, casing me to lose all progress. I'd like to know if I can get my character (progression) back if it happens again.

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Character reset bug
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4 years 131 days ago
Could you please tell me your Gamertag? We will check on your character.
4 years 128 days ago
My gamertag is BrutexChieftain.
4 years 128 days ago
Marcopolocs

My gamertag is BrutexChieftain.

4 years 114 days ago
I would like to let you know that we are still investigating this matter. Until we figure out the problem please do not delete your character. (the level1).
4 years 114 days ago
+1
I experienced the same thing today. I created an additional character and noticed the reset after completing the 2nd story mission. My gamertag is UnbarringApollo on Xbox One, and the character I created today is an Eradicator Assassin.
4 years 111 days ago
UnbarringApollo
Thank you for your report too! Please do not remove that character if possible. By creating a new character you should be able to proceed in the story please check on it.
4 years 93 days ago
I've just started the game and got to the end of level 2. Game froze, when it restarted on level 3 I was back down to level 1 with no equipment beyond the starting ones. Username is drhakkenslash 
4 years 90 days ago
Drhakkenslash
Please check if by starting a new character the same thing happens. We could not yet catch this bug even though we analyzed the progress of these broken characters. Nevertheless the creation of a new character reportedly worked for other players who ran into this problem.
4 years 26 days ago
This has happened to me, too. Is there any point playing the game, or will my progress be wiped at arbitrary intervals? Is this character permanently broken, or can I continue?
4 years 26 days ago
+1
Tyotypic
Please delete the character in question and start a new one. You should be able to proceed in the campaign with the new character but if not please let us know!
4 years 26 days ago
Marcopolocs
Ok, I deleted my character and created a new one. On completion of level 2, it appeared to hang again counting rewards. I left it for a little while, and then it progressed to the loading screen and then to the Command Bridge. My character was level 2  but is now level 1 with starting inventory again. 


This is beyond a joke, eh?

4 years 24 days ago
Tyotypic
The issue you ran into got forwarded to our developers, however as they noticed you already levelled up to 6 with Apolleon. Could you please let us know if the issue is still present on your end?
4 years 23 days ago
Marcopolocs

The character you mention is the third I've created with the same name. The first two encountered the bug, and I was going to try two more variations on playstyle just in case.  In terms of character creation, all three characters were created while no other characters existed, however, the working character was the second character created of a particular class.

In terms of playstyle, the only two differences I can think of between the working and non working characters are that the working character went through the two missions much more quickly, and I probably didn't bother to check the Investigations screen. I may not have bothered to equip any found items, either, as I didn't believe the character would make it past mission 2. 


Are there any known occurrences of this bug occurring in any other mission other than mission 2? I get nervous at every mission finish.


On a different note, when I got to level 6, my current xp displayed as negative. I assume that's linked to levelling up twice on the same rewards screen back at the main ship after the Martyr leaves. I had to stop playing then, and haven't resumed yet. From what I've read that isn't a persistent problem, so I'm not too worried about that.

This comment was edited 4 years 23 days ago by Tyotypic
4 years 23 days ago
+1
Tyotypic
There were similar reports (a handful I guess) in the past but the problem occurred only at the beginning of the tutorial chapter and later on players could proceed with ease.

The problem could not be caught by us just yet. Seems very random and appeared only in the console version of Inquisitor. If you may run into the issue with a new character please don't delete it we will copy and check its backend progress.
Thank you!