Character Loading Error - help


Bought the game couple days ago and now I'm getting the "Character Loading Error"

I have:

* verified the files

* logged out & back in

* deleted everything under HKEY_CURRENT_USER/SOFTWARE/NeocoreGames/Warhammer

and nothing worked! is my character gone for good? i'll have to ask for a refund if it is. 

This post was edited 34 days ago by Soleum
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Character Loading Error - help
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32 days ago

The problems with our servers got fixed yesterday and since then we received no report about this issue. Please check on the game when you have some time and see if everything is back to normal.

Our apologize for the inconvenience this issue may caused over the weekend.

33 days ago

Common problem for now, probably bound to authentication services / servers. We cannot choose a character and in the last hour even log on. I presume support team is working on it with the highest priority :)

33 days ago
I have the exact same error. I see the reply above and note that is the same reply i found on steam forum from the same problem from over a year ago.
34 days ago

Our devs and backend server provider got informed by the problem. They started to work on the issue. No ETA can be provided at the moment as it is unsure yet how long this will take but I can assure you that we are on it. Your patience is kindly asked in the following hours.

We apologize for the unpleasant experience.