Can’t access store

12

I’m on PS4. At the start of chapter 4 I have to talk to van wynter. A cutscene happens and the investigation continues.  But the “!” Doesn’t disappear above her, and I can’t access the store because of it. Every time I load into the command bridge and talk to her she says the same dialogue, and the store remains inaccessible. This was initially caused but a bunch of missions in chapter 3 being duplicated creating a parallel playthrough Please help 


PSN: StoneColdSav 

CHARACTER NAME: Megatronus 

This post was edited 2 years 258 days ago by StoneColdSav
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Can’t access store
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100 days ago
+1
Marcopolocs
Sorry it took so long to get back to this, haven't had the chance to play, but it's all working now. Thanks very much
100 days ago
Prescience
It should be good now. :)
101 days ago
+1
I have the same issue with my account: Prescience - Character = Tiberius.
114 days ago
DasKiwi
Please check if you can access the store now with your Assassin.
119 days ago
DasKiwi
Forgot to say its on PC
120 days ago
Marcopolocs
Ingame account is  ".TM" and the character is "Redneck" 
121 days ago
DasKiwi
Could you tell me your ingame name and the platform too? We will check your store in the shortest time possible.
125 days ago
Marcopolocs
Well, I know this is an old one, but it happened to me as well just today. 



2 years 257 days ago
StoneColdSav
Just wanted to reply that we fixed it! Thanks for the notification!
2 years 257 days ago
+1
Marcopolocs
Thanks for all the help whatever you’ve done it’s worked
2 years 257 days ago
+1
Marcopolocs

The stange thing is I can continue with the chapter but she’s still stuck in the same dialogue loop and not able to access the store.

2 years 257 days ago
Hi,

our developers fixed numerous accounts yesterday so please check if you can proceed in the campaign now and can access the store! If not, we will resolve the problem within hours!