Bugged story progress

10

Hello.
A couple days ago, when I entered the game, I've got that the progress on storyline missions was reset and the missions in the "Special missions" tab is disappeared. When I restarting the game, always - "New Clue: Uthers secret", "New Clue: Terra incognita". Also everytime Ragna had a dialogue with Helena Goslar. My char is 95 lvl and I don't really want to start storyline from the beginning. PC
Character name  KriG

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Bugged story progress
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4 years 153 days ago
EviLxDraGoN
It seems you ran into something we haven't yet encountered. I notified my colleagues about this once again and asked a full scale investigations. We will try to deal with it as soon as possible.
4 years 154 days ago

No changes
2 <a href="https://ibb.co/zhyfQSG"><img src="https://i.ibb.co/zhyfQSG/2.png" alt="2" border="0" /></a> 

This comment was edited 4 years 154 days ago by EviLxDraGoN
4 years 156 days ago
EviLxDraGoN
As I see our devs already checked your main char on Friday. Did that help?
4 years 156 days ago

I've tried to create new character. Same problem even on it.

4 years 162 days ago

Ok

4 years 162 days ago
EviLxDraGoN

I clearly fixed this but we will have a deeper look on your character then. Your patience is kindly asked until then.

4 years 162 days ago

No changes. .:(

4 years 162 days ago
EviLxDraGoN
And now?:)
4 years 162 days ago

No changes.

4 years 163 days ago
We fixed the issue could you please check your character when you have some time?