Best friend lives in Japan, we can group but cant load in

2

Best friend lives in Japan (I'm in California), we can group but get stuck on the loading screen once we click to start a mission. The bar fills, and then... nothing. We've let it sit for 5 minutes and cant get in unless he closes the game (alt+F4), then I get in but... when he tries to reconnect he cant get in. We tried with him using a VPN and it loads in but completely lags out during combat so that's a no-go. His single player works great, and we can group and run around in the command deck (lobby area), but cant get into any missions. Thoughts on what might help here?

This post was edited 2 years 56 days ago by Aberrant
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Best friend lives in Japan, we can group but cant load in
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2 years 55 days ago
Could you please drop a message to [email protected]? We would like to ask some additional details on the matter which might help us finding and fixing the issue. Thanks!
2 years 54 days ago
Marcopolocs
Will do, thanks.