3 Characters stuck in an investigation mission

2

I have 3 characters stuck in various investigation missions, cant select the continue button.  If possible can I get my account fixed, it's TGRAVE1, thank you.

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3 Characters stuck in an investigation mission
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1 year 109 days ago
+1
Resvel

Have you selected the lead you want to follow?

1 year 110 days ago

Same happens to my character too named Crossed eyes 

this how it looks