Support via email

Warhammer 40K Support Area

By The Epic Rage

Marcopolocs replied

2 4

Hey I just want to check to see if my support email hasn't gotten lost since the website update.

The last response I got was that they would look into helping me but that was back on February 17 before the site update and just after the founding kicked off.

I have sent a couple more since then asking if there's been any progress but no response so far and I'm wondering if the email chain has been buried or something else has messed up.

And just to be sure is [email protected] the right address?

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14 comments

Support via email
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Airsick Hydra

122 709

im not affiliated with neocore, just another inquisitor but what was the problem? Maybe some of the other players know a solutio0n :) worth a shot.

Airsick Hydra

122 709

Airsick Hydra

Also if you haven't heard by tomororw i'd pop on the discord and message one of the staff directly, they are great at chasing stuff that gets lost :)

The Epic Rage

2 4

Airsick Hydra

Troubles with purchasing the master inquisitor pack so I doubt others beside the staff can help me :(

Thanks for the tip about discord, I'll try that after giving this post a bit of time.

Airsick Hydra

122 709

The Epic Rage

ah honestly just log in discord tomorrow if no one has replied, message either Megapull or Morzan, they will bash heads and get back to you :)

Morzan

41 486

Hi! You should write an email to [email protected] if you have troubles with the purchasing.

Fin1drful

0 1

I did not receive my ps4 theme for warhammer 40k inquisitor imperium edition on ps4. Idk how to get help with this?

Staff Member

Godlike

Marcopolocs

91 5752

Fin1drful

Hi,

please check the store and search the theme there. It will not pop up automatically!
In case you are from the US region here is the link:
https://store.playstation.com/en-us/product/UP4008-CUSA10632_00-W40KIM0ADPODLC06
In the EU for example:
https://store.playstation.com/en-gb/product/EP4008-CUSA10564_00-ETH0000000001928

Pinasa4587

0 2

Hi, ich habe mir das Spiel Warhammer 40k Inquisitor Martyr aus dehn Playstation Store gekauft!

jetzt habe ich folgendes Problem uzw. um das spiel zu spielen sollte ich meine E Mail Adresse angeben um ein bestätigungs Code zu bekommen ich warte jetzt schon seit 3 tagen auf dehn Code :(

Woran kann das liegen?

P.s. ohne dehn Code kann ich das spiel leider nicht spielen!