PS5 - Further Inquiry About FPS Problems

6

Everyone!

We are looking for feedback from players who experience considerable FPS drops (to less than 30 FPS or constantly below it) on their PS5 while playing Inquisitor - Martyr. Our team did their best to reproduce this performance problem on several PS5 devices but to no avail. Hence, we wrote a short list of question which can give us a better picture about your settings and experience:

1. What is your Playstation ID?
2. What is the name of the ingame character you experience the issue?
3. On what maps do you experience the issue (for example, desert, “industrial” or on all maps)?
4. What is your display’s make and model?
5. Do you use the HDMI cable provided with your PS5?
6. Is VRR turned Off or Automatic on your PS5 Settings / Screen and Video?
7. Is “Apply to Unsupported Games” under VRR turned on in Screen and Video?
8.  Is ALMM turned Off or Automatic in Screen and Video?
9. As a last question: as you might know PS versions are divided by regions: EU, US, JPN. From which region are you playing?

Thanks for taking the time to answer these questions!

A final note: we found the source of the screen tearing problem. Thanks for all the input shared with the team over the last 10 days!

This post was edited 1 year 114 days ago by Marcopolocs
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PS5 - Further Inquiry About FPS Problems
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1 year 135 days ago
Hey @MARCOPOLOCS‍  ... any ETA on a patch for the screen tearing problem on the PS5 ?
1 year 142 days ago
+1

1. What is your Playstation ID? Opafer

2. What is the name of the ingame character you experience the issue? Opafer

3. On what maps do you experience the issue (for example, desert, “industrial” or on all maps)? All maps

4. What is your display’s make and model? Samsung UE40MU6475U

5. Do you use the HDMI cable provided with your PS5? Yes

6. Is VRR turned Off or Automatic on your PS5 Settings / Screen and Video? Off

7. Is “Apply to Unsupported Games” under VRR turned on in Screen and Video? Off

8.  Is ALMM turned Off or Automatic in Screen and Video? Off

9. As a last question: as you might know PS versions are divided by regions: EU, US, JPN. From which region are you playing? EU

1 year 142 days ago
+1

1. What is your Playstation ID? - ASTERISKTEC-CA

2. What is the name of the ingame character you experience the issue? - Heavy Gunner Crusader (Asterisktec)

3. On what maps do you experience the issue (for example, desert, “industrial” or on all maps) - INDUSTRIAL is by far the worst but it seems as soon as a lot of NPC's are on screen, it grinds to a halt.

4. What is your display’s make and model? LG-68P A6500 (it's a 10 year old plama but it rocks for gaming)

5. Do you use the HDMI cable provided with your PS5? - I don't belive it is

6. Is VRR turned Off or Automatic on your PS5 Settings / Screen and Video? -  Off, TV only supports 1080p

7. Is “Apply to Unsupported Games” under VRR turned on in Screen and Video? - NA

8.  Is ALMM turned Off or Automatic in Screen and Video? - Off

9. As a last question: as you might know PS versions are divided by regions: EU, US, JPN. From which region are you playing? - US


Thanks so much @MARCOPOLOCS‍ for getting this investigated so quickly ... if there is anything else that I can provide to get this sorted, just ask.

This comment was edited 1 year 142 days ago by Asterisktec
1 year 142 days ago
+1

PSN ID: SchalimahPS

Character Name: Harlan Nail

Screen: Samsung UE40B7000

Map Type: All maps especially noticeable with many enemies

HDMI cable: original PS5 cable

VRR: Off

Apply to unsupported games: Off

ALLM: Off

1 year 142 days ago
+1
Posted by S2uBu 1 year 142 days ago

PSN ID: S2uBu

Character Name: All characters (last tried Corelius)

Screen: Samsung UE55JS9000

Map Type: All maps and Bridge

HDMI cable: High Speed HDMI seperately purchased (suitable for 2k 120HZ or 4k 60Hz)

VRR: Off

Apply to unsupported games: Off

ALLM: Off

I did send a link to a video in DM on Discord so you can see the problem. It is less frame drops than shimmer. Like screen tear almost. The fact frame blending and performance options from the original game were removed may have an affect on this as well
1 year 142 days ago
+1

PSN ID: S2uBu

Character Name: All characters (last tried Corelius)

Screen: Samsung UE55JS9000

Map Type: All maps and Bridge

HDMI cable: High Speed HDMI seperately purchased (suitable for 2k 120HZ or 4k 60Hz)

VRR: Off

Apply to unsupported games: Off

ALLM: Off

This comment was edited 1 year 142 days ago by S2uBu