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- PS4 PRIORITY BUG FIX(ed?): Unplayable Edition
Game locks up in menus and at end of the first level. Had a bug in chapter 2 which locked progression but after reinstall now is unplayable.
Purchased yesterday but been trying to get this worked out all day. Tried everything. Made posts. No news? No emails back? I feel robbed and I see alot of console players starting to feel the same in the community.
What I did play I LOVED but after loosing progress twice and not getting any response all day I am growing warily. I'm rooting for you guys but I need some communication at minimum. This hot fix seems to be the issue. I'm sure ur busy and u know but as someone who paid money yesterday for your product/service this is a let down.
I'm reasonable.
Make it up,... send me an email and at least tell me when this will be done so I can move forward and stop debating calling ps4 to give me a refund.
I'm chomping at the bit for this arpg grind.
I cant say this enough I feel like you guys have something truly special at play here but the follow through has got to be cleaned up.
**UPDATE
Some reports of fixes have come in...
This update marked - 11:40pm EST Sunday, March 03, 2019.
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NO official reports, reply and/or news.
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Community Management accountability and expectations. EVERYTHING WRONG with our current state of affairs?
Game development is not exactly easy and mistakes DO happen. Mistakes are excusable, thankfully, especially first timers or uncontrollable circumstances that may(count on it) arise time to time. More over, if we are not making these same mistakes over and we learn from these events, its almost expected. I'm sure we all agree(silently lol), we all have.
The POINT.
When mistakes or unforeseen circumstances do arise though, IT IS 100% YOUR MOST IMPORTANT JOB(Game Management) and also the BEST opportunity to show your CUSTOMERS and FANS you not only deserve their money/time but FOREMOST you CARE about your WORK. (Maybe you want to keep doing it as well)
Maybe most would say,... "that shows you care about the player". (Cute)
Players buy into a game mostly never direct with the Source. Taking a chance on a title and a company, through only the words of a friend or YouTube/Twitch personality review and sort through a lens of genre they most resonate with(maybe through a sale promo). Wins on a game find are life changing and we THEN learn about the people who made it and ask for more. Titles that suck hurt, treated as the plague. So expectations are the tools, guide, and unfortunately the downfall. The standard, AS IS.
Starting a title that you are sold on and are excited about just to stop working is like being slammed on your head. At the very second you CAN'T provide an mvp (viable being key), it's time to shine. First contact! Dont panic.
Communication and hopefully a resolution that's swift but at minimum vigilant. That moment is the first moment, people care about YOU, because they need YOU. So that moment is THE moment you get the GRADE.
That's the test. Release is just a quiz everyone.
Make this a priority, its weighted.
Community Management! Hire in this area first.
Problem solved and every company needs a firefighter.
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Hi everyone
we made some changes on our backend yesterday, please check if the fixes resolved your progress problem. Further fixes are to be expected shortly! Our apologize for the inconvenience!
If you are in the US, call this number or contact live support for your refund requests. The rep was very nice and refunded me without issue.
Contact Phone: 1-800-345-7669
https://www.playstation.com/en-us/corporate/contactus/
Other countries
https://www.playstation.com/country-selector/index.html
But that won't hold me back wanting to get some form of compensation for these two very frustrating days. Perhaps a free season pass ?
Yet, nobody from Neocore adressed and commented the mess. Irritating at the least, I would say.
And hopefully there won't be any more trouble...but somehow I've got a bad feeling about that. Could be possible that every time something bigger - like those additional seasons - is added, the fun starts again.
Step one.
Pray to the Holy Empirical Absolute Saviour.
Step 2.
Prey for your dead pilot you probably forgot about on start.
Step 3.
Join our PS4 Community so wen it does get sorted out you have people to squad with in your exp/gear level and laugh about this Heresy!
"WH40K - The Hotfix Heresy Order"
PSN - OvRmind
All jokes aside we have all gone mad trying everything lol
This is now a support group gg
*** PLEASE uptick our post, thumbs all around, and share.
PSN - OvRmind
WH40K - The Hotfix Heresy Order
I guess I'm glad to hear that the problems I'm having with this game aren't specific to my ps4. I bought on thursday because it was on sale and that night I played for a few hours without issue. Then friday, when I went to play after work, the game just stopped working. I'm seeing all of the same problems that orher people are posting about here.
Still nothing, eh?
I wonder how refund - at least in part for all the trouble right at the start - would work in case of having bought a physical copy, which I did. 40 Euro for the Deluxe version on PS4.
And I really wonder, when somebody finally is going to adress this shitty situation. Doesn't matter if it's weekend, Easter or whatever, as I wrote before: When unleashing such an update you have to observe what happens. This is their damn responsibility, making sure a product that cost money, works. It's no free-t-o-play game after all. Sucks big time.
So I have got a few reports the game is working...
I myself have NOT been able to personally confirm these reports. This makes me curious to know...
ANYONE NOT able to play still?
Also for all those new to this post consider joining our community on PSN. Having people you can squad with is half the fun in ARPGs. Enjoying the experience and discovering together, NEW, is always a bonus. I am suprised to not see an official reply after the outrage through the "Hub" and online. I look forward to playing and talking to all of you guys, been an interesting weekend to say the least.
PSN: OvRmind
Community: WH40K - The Hotfix Heresy Order
THANKS TO EVERYONE posting here. I appreciate you taking time to share your experience. EXTRA THANKS to "Gen Hotfix".
It's working fine for me right now
Iv updated the post main.
Please share your thoughts about it.
Also I am testing game now so will keep everyone to date on my experience.
When I get past chapter 2, I will then report back my bug has been fixed. But progress.
My son also bought the game and is unable to start...
PSN: Panama1217
1) Create a character: confirming character does nothing until I restart the game... suddenly THEN I see the 5 characters I created while attempting to create 1.
2) Finish the tutorial, or mission 1: if the tutorial continues I wouldn't know as I can't play past this mission. After waiting at the end of level for approximately 12 minutes the loading screen finally occurs... but that leads to the biggest game break.
3) There are zero missions available from the starmap regardless of what sector I go to... also once I go to a sector theres no way to return or progress anywhere else other than back to the main menu.
Not happy with this, regardless of price paid.
PSN: Goober_316
Thanks to everyone who up voted and commented. Appreciate you guys coming together here and making a voice.
Please share on other posts if you have taken part in others in Hope's we can all be under one roof to get this resolved together and FAST.
Thanks again and keep the comments coming with any new or different bugs.
PSN - OvRmind
Its really worth the wait. It's an awesome game. Let's give them a fair shake. In a "reasonable" response time.
If anyone hasn't gotten past 1st level or played first hand...
*****
Guys it's good fun with really good mechanics and systems. I mean really good fun for ARPG fair. And we all know our selection is slim in this department. It will be worth it as long as we get resolution and now we have people we can play with which is were this game SHINES! I was just really getting hooked before this went down.
I will make a ps4 community open to everyone in this post for future play and squad up. Give me about an hour. Maybe we can find something positive in all this guys...
Post ur thoughts, I'm interested in what you guys think.
Hold Fast, Fellow Inquisitors!!!
I only found the issue when my first character's campaign bugged at the second chapter and so I thought I'd try another character. Note my first character was started before they hot fix patch.
So what do we know...
The recent hotfix has caused the widespread issue.
The issue involves failing to accept the completion of missions and accessing of the next available mission.
Character creations are failing to upload correctly.
Selecting random missions from starmap has no issue with accepting or completion.
Selecting tarrot card missions accepting or completion has no issues.
If I were to guess it seems there is perhaps a communication issue between the information being sent by the user to the server. (I'm no expert just a place to maybe start looking?)
Hopefully it can be sorted out lord knows I'm not starting my crusader again took a long time to get all the relic items for my build.
The game is great fun and hopefully we'll all get to carry on enjoying it soon. Oh and advise to get the most of your game go through the main campaigns/assignments first as they reward the most xp, ignore starmap until endgame, save/acquire ALL your fate points for the endgame and ensure you unlock tarrot cards that reward relic items, makes the grind a LOT more fun and less tedious rewards.
Hope this helps, if IV missed anything feel free to add on.
Push, push, push. Come on, get back alreday.
As a software engineer, initially I wasn't that upset. I understand stuff happens. But the lack of response here and elsewhere is inexcusable. In the discord chat for support, one of the lead programmers is playing APEX. I guess it's nice to be able to relax on the weekend when you just broke your game and people who just bought it during the sale can't even play it. What a joke of a company. I now fully understand how they can release a bug filled pile of excrement.
I'm not gonna waste any more time on this game or joke of a company. I'll just get a refund and call it a day.
Just now it is midnight and tomorrow I start working again....a whole weekend of gaming fucked up - never felt so frustrated since tiger woods 2007 golf where all code was broken. Thx to this bug I have discovered something positive - Xcom2 is a great game...maybe I will play it half an hour now too.
Bloody hell...a whole weekend blown up....
Appreciate the update.
Please keep us informed in the process.
Eagerly awaiting fix so I can actually start this game.
Thanks.
I bought the Imperium Edition Wednesday. Got a Crusader to 11 and Psyker to 5. I logged in after the hotfix and played crusader after the mission it was on, it bugged. No more progression. Played Psyker, it bugged on next mission. Created a new Assassin, it wouldn't create when I named it (or so I thought anyways). After 4 times pressing the triangle button to accept the name it said my slots were full. I closed the game, came back in and all those failed attempts created characters. Well i played one of the new Assassins and it won't finish the first tutorial mission, it gets to the end and gives "End Mission" but nothing happens. I have to force close the game.
Very frustrating. I'm a big fan of the 40k universe and I think this game could be great. Somehow it slipped under the radar, I don't have the time for games I used to.
I have a really bad first experience with it now, though. What I played seems really good, but this is disappointing.
Looks like the company is in Hungary and it's early in the morning. Hoping they work weekends :D Don't see much activity on these boards from anyone who works there.
Just some positive thoughts... love the game, even with the issues.
I really hope you guys dedicate to making this game better and release future continuations in the Warhammer franchise, expanding on story and refine the games quality. But VERY happy. This is my first true experience actually exploring the Warhammer Universe. I am blown away with the depth and lore of this universe. Ozzing with character and strong atmosphere. Also this is a fun intro to the realm, playing as an Inquisitor.
I really look forward to the future of this title and the betterment of this development team.
This doesn't change anything already discussed but a reinforcement of why these things cant happen. I want to see you guys continue to be successful.
OvRmind
If you like WH40K, take a look at the last incarnation of Space Hulk. It's a faithful, technical up-to-date adaption of the turn-based board game. there also "SH: Deathwing" which transfers the battle against the horrifying Tyrannid Genestealers to ego-shooter. Much critized, (also because of technical shortcoming, but I found those much less irriitasting than in "Inquisitor") but I liked it very much, because of the overall visual design and dense atmosphere it created.
Tarot an priority missions still work though upon trying the vipers nest story mission same big occurred as did in main story so the over all big seems to be tied to the campaign mode or is this just my experience?
Set this current order state as My default.