Known issues & workarounds

583

Please take into consideration that these issues do not apply to everyone, and might be unconfirmed until further testing.

PLEASE REPORT NEW ISSUES IN OUR MANTIS BUG TRACKER

V0.1.5

  • Network error
    • It is due to the transfer of the dedicated server from 0.1.4 to 0.1.5. Should be fine after a few minutes automatically
  • Crash on Heroic Deeds
    • We might silent update this
  • Item disappear bug is being looked at at the moment - since 0.1.5 we have more info about lost items, and they are not erased which means we can give them back. However, our goal is to patch this globally instead of dealing with individual user's items, which should solve all such problems in the future. Stay tuned!

V0.1.4 

  • Items disappeared for 340 people during the weekend
    • They received 10K credits, inoculator and starting gear back on empty slots for compensation
  • Co-op issues

V0.1.3.

  • Muzzle flashes behind character sometimes

V0.1.2

  • Enemies occassionally getting stuck in the wall
  • Thunder Hammer allows you to jump out of the map
  • Issues with switching/equipping weapons
  • Jump Pack missing VFX and SFX
  • Rocket Pack missing SFX
  • Thunder Hammer hit SFX missing
  • Missile backpack not showing when it is charging
  • Unable to add the game to Nvidia control panel

Working as intended (For now. This is alpha guys, things can/will change):

  • Only level 1 systems available
    • Level 2 will be unlocked in the next content update. Bear in mind that your gear is what makes you more powerful, not your ingame level.
  • No inventory during missions 
    • You should set up your gear before missions so choose carefully!
  • Mission finished window popping up after being closed
    • You are in a queue. If there is a mission result that you did not get, you should get it in the next one.
  • Not being able to unequip items


------------------------------ Workaround section ------------------------------


If your game does not start, try this:

  • Exit the game.
  • Right click on the game in your Steam Library.
  • Select "Properties" in the dropdown.
  • In the window that pops up, select the "Local Files" tab.
  • Click the button on this tab labeled "Verify Integrity of Game Cache".
  • Allow the program to run, it may take up to five or ten minutes.
  • Once it is completed, close down your Steam Browser
  •  Exit Steam completely from the toolbar.
  • Restart Steam and see if it helps.
  • Sometimes you need to do this twice because mistakes can happen during the procedure.

Additionally:

  • Make sure that your OS has all necessary updates.
  • Check if your GPU drivers are up to date

If you get a missing WMVCORE dll error on startup, install this and this - it will help.

If you can't log in, do this:

  • Exit the game
  • Hit Win+R
  • Type in regedit and hit Enter
  • Navigate to HKEY_CURRENT_USER/SOFTWARE/NeocoreGames/Warhammer
  • Delete everything there
  • Restart the game

If you are forced to create a new account even though you have one:

  • If you are asked to create a new account upon starting the game, close and exit. 
  • Open up the properties dialogue for Martyr, and enter the following as a launch option: -login %u %p (where %u is your steam username and %p is your password).
  • Start up the game again, then when the account creation popup appears, type in your account name (as it appears in the Martyr Forums) and click create. 
  • You will retain your characters but it seems that your currency defaults back to 1000 credits and 50 fate.

Removing skills:

  • You can remove any skills in the skill tree, you simply go to the end and left click then right click on the spent skill point and it should refund. 

Level 5 fate bug temporary fix:



This post was modified 7 years 9 days ago by Morzan
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Known issues & workarounds
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7 years 34 days ago
Game freezes every time on the loading screen after exiting a mission. Doesn't matter if it's forfeit, mission completed or mission failed. Game will go to the loading screen and freeze. I've never been able to find out what happens after you exit a mission. 


And only way out of the game at that point is to do a hard reset of the PC as there is no way to get out of the game and close it.

7 years 34 days ago
+1
  • Power Axe missing textures
  • Jump Pack missing VFX and SFX
  • Rocket Pack missing SFX
  • Tarantula Turret missing SFX and firing VFX
  • Melta and Multimelta missing SFX
7 years 34 days ago

thunder hummer dosnt have clear hearing sound of hit on target.

7 years 34 days ago
+1
Updated.
7 years 34 days ago
Sentinarian
it's easier to exit the game in windowed mode
7 years 34 days ago
+4
Game freezes 5-15min during mission on no specific event. Game seems to be inactive and sound loops. (couldn't finish one single mission) 
7 years 34 days ago
Maschin
Same here ...
7 years 34 days ago
+2

Game freezes and then crashes after 2-25min of playing any mission. AMD Card may be a problem? 

7 years 34 days ago
the game just crashes on load up for me. i can't even play it!
7 years 34 days ago
still cannot start the game. intel i5 6500, 8GB ram, radeon RX 480, windows 7 professional
7 years 34 days ago
Inventory and skills windows have the blue outline boxes out of alignment with the graphics on 21:10 resolutions.
7 years 34 days ago
one of the issues the game has is not recognising many graphics cards, so you have to force the game to run the card. i was forced to go to the nvidia control panel and tell it to run everything in high performance mode. i hope that helps people with low fps 
7 years 34 days ago
  • Crashed when started first mission at the load screen
  • Enemies dead bodies occasionally remain in standing position
  • Chainsword has no animation & positioned incorrectly on hand
  • Issue with melee attacks at certain angles on larger bosses
7 years 34 days ago
Posted by Witchaven 7 years 34 days ago
  • Crashed when started first mission at the load screen
  • Enemies dead bodies occasionally remain in standing position
  • Chainsword has no animation & positioned incorrectly on hand
  • Issue with melee attacks at certain angles on larger bosses
These are already up there ;)
7 years 34 days ago
Posted by shadowsfm 7 years 34 days ago
one of the issues the game has is not recognising many graphics cards, so you have to force the game to run the card. i was forced to go to the nvidia control panel and tell it to run everything in high performance mode. i hope that helps people with low fps 
Due to your description, I think you use a laptop with hybrid graphics, am I right?
7 years 34 days ago

Not a big problem but there is a 3D culling issue with the exterior part of the ship you can see through the window on the command bridge. I can post link to screenshots for illustration but not sure if it's ok with the forum/alpha rules.

7 years 34 days ago

followed all the steps in de description. even deleted the game and reinstalled. still can not start. (intel i5 6500, 8GB ram, radeon RX 480, windows 7 professional)

7 years 34 days ago
Hey there,


my games does not start.

I verified the integrity of game cache three times and restarted steam and also the pc.

But it does not help.


My drivers are up to date.

7 years 34 days ago
Posted by Valkyrie Neocore 7 years 34 days ago
Due to your description, I think you use a laptop with hybrid graphics, am I right?
correct 
7 years 34 days ago
Unable to launch game, Steam says running then stops, Verifyied files and restarted steam twice
7 years 34 days ago

                            I shot the container up the top right there and the game crashed instantly. Also you can see in the bottom left there are dead mobs still standing up.

This comment was edited 7 years 34 days ago by Thirdye
7 years 34 days ago

After renaming the "d3dcompiler_46.dll" to "d3dcompiler_47.dll" the game launched now. :)


But, when the game starts, it said: "connection error"

7 years 34 days ago

Items you have on your char appear in your inventory when you are at the trader and you can sell em causing your character to not have any items on him and unable to buy all of them back in some cases. Items used by a char shouldn't be able to be sold to the trader unless you take em off. 


Also after playing a bit with this. I managed to get all of my 3 crusaders without any gear and a super game crash every time I start the game. (check files on steam and will try to reinstall the game now to see if it fixes it, btw I dont get an error message for this crash)

This comment was edited 7 years 34 days ago by Verantius
7 years 34 days ago
Macaroth
It starts now
7 years 34 days ago
Posted by Macaroth 7 years 34 days ago

After renaming the "d3dcompiler_46.dll" to "d3dcompiler_47.dll" the game launched now. :)


But, when the game starts, it said: "connection error"

you are using steam to start the game, right? it won't connect if you use the icon in the main folder


ok good. delete me

This comment was edited 7 years 34 days ago by shadowsfm
7 years 34 days ago
Renaming the DLL worked for me as well, time to purge some Heretics
7 years 34 days ago
- Game Frezzes When you Kill a Chaos/Nurgel Cybot with 2 Hand Hammer.

- Game Frezzes When you Try 2 Leave a Stationarie Cannon and you can't Rotate than Besides Hitting them "But the Shells make Nice Holes :D "

7 years 34 days ago
Maschin
This is my problem to


7 years 34 days ago

game crashes on the character select window when rapidly clicking the log off button


game freezes when deleting all characters 

This comment was edited 7 years 34 days ago by shadowsfm
7 years 34 days ago

Sometimes getting attacked from invisible/dead enemies not sure which one or both of them

7 years 34 days ago
I've also had an issue where gear that I change out in the hub either doesn't stay equipped and it defaults to the old piece or that slot is empty when I get back to the hub and check it. 


Sometimes the Cyclon rockets consume Zeal but do not actually fire.

Some items found in missions tagged as unsellable, though they are still sold and money is received after clicking ok on the popup window. 

The attack bound to 1 on the heavy flamer doesn't have an animation and also doesn't seem to do anything. 

7 years 34 days ago

Ok so after successfully completing a bunch of missions im finding that im almost never getting any of the loot ive picked up, think ive had like 2 or 3 actual loot items, it shows all collected loot in the end of mission brief, but then isnt appearing in my inventory or my stash after clicking OK to close the briefing screen.

I am also not receiving the default mission credits, just what has been picked up from dead npcs.


I havent had too many crashes, but each time its forced me to reboot the pc as i cant al-tab to the task manager to end the process.


https://neocoregames.com/en/community/lootmoney-from-missions-not-appearing-in-inventory

7 years 34 days ago

Game crashes upon leaving every other completed mission. I quit the game as usual and started it back up. However, this time the minute I enter my character screen the games stops working and crashes. I have verified the cache and even tried a reinstall. I also just tried a clean install and I updated my GPU driver and that did not work, any other things I should try on my end?

7 years 34 days ago
attacked by Invisible Enemies, The Sword Crusader (forgot the name) cannot hit the Dreadnaughts with the sword
7 years 34 days ago
So my game keeps crashing on launch, I load the game just fine but once I get to the character selection screen, the game crashes.

I've verified the cache twice now, redownloaded a file, restarted Steam and my computer but it didn't help.
I'll add that I had no problem playing before last night's update, and I had made the fix mentioned (the 46 to 47 one) since it helped with the game hardlocking whenever I swapped weapons.

I also see in my local files that I have both "d3dcompilers", could this be the reason for the constant crash ?

Also, here are my specs : Intel 4790k (i7), 4.0Ghz, nVidia GTX 980Ti (6GB), 16GB of RAM, win10

7 years 34 days ago

Okay , so I have some things that i report

(I bear in mind that it's an Alpha , i do not have hate or anything like that against the devs , i understand it is not the entire version , im justh here to try helping out)

-The coop missions either takes too much time to load , the server timed out or crashes for other players

-After I crashed trying to play a mission with Valrak , the "Mission failed" screen doesnt stop to pop up , no matter what i try to close

-Finally , after the upadte , i had 20k money , at first i thought it was a gift for the alpha players. But when i restarted the game , it went to 85k and 400 of the other money thing. Since i spent a bit of this money before realizing the bug , I wouldn't disagree if the Devs would delete my character or anything like that.

7 years 34 days ago

In inventory when you click on skills tab or heroic deeds, close button (the cross) don't work. Must switch to inventory or character screen back to close the window.

7 years 34 days ago
BakaShirtz
They just dropped an update that may have fixed the crash on start-up at the character selection screen.
7 years 34 days ago
+1
Already posted this elsewhere, but to make it easier to find:

- Close button from the SKILLS menu doesn't work for me (all others are fine). Not a major issue, but I guess it should have a pretty easy fix, too.

7 years 34 days ago
+1
Game goes Black screen after a few rooms of a mission, Still have sound game sounds like its still running fine except its stuck on whatever mouse button i was holding


Drivers all A-OK

Done a full reinstall and a few other bits and pieces

7 years 34 days ago
+5
I haven't been able to complete any missions yet. The game freezes at some point during the mission (black screen, you still hear the game sounds, it sounds like something is still happening).


i7 6700, GTX 980, 16gb, nothing overlocked, Windows 10 64 bit version. Latest Geforce drivers.

7 years 34 days ago

stuff I have found

-can only have 3 tarantula turrets on the map at any time, trying to place a 4th either hangs the game or simply does nothing instead of replacing a prior turret

-enemies that walk into the zone of a tarantula turret before it is deployed hangs the game

-deploying a tarantula turret on cover or in a wall hangs the game

-weapon switching before a mission or when there are no enemies is fine, but switching weapons while being shot or with a large number of enemies aggoed hangs the game

-heroic deeds aren't tracking anything

-security doors and warp portals have odd hitboxes that are only hit by some weapon skills and not others.

This comment was edited 7 years 34 days ago by TessaRekt
7 years 34 days ago

file:///E:/Programs/Steam/userdata/51533372/760/remote/527430/screenshots/20170212140822_1.jpg

file:///E:/Programs/Steam/userdata/51533372/760/remote/527430/screenshots/20170212140905_1.jpg

file:///E:/Programs/Steam/userdata/51533372/760/remote/527430/screenshots/20170212141142_1.jpg

file:///E:/Programs/Steam/userdata/51533372/760/remote/527430/screenshots/20170212141210_1.jpg


First one is showing me clipping a rock where even enemies can also go through, fire through and this was found in multiple locations in the Charkov missions.
2nd picture is another similar.
3rd picture is where i had a green (rare?) autogun equipped before the mission and it disappeared the moment I went into this mission. As you can see I have the mouse over the box and nothing is there but it shows I have a Scythe heavy bolter equipped some how?
4th picture shows a screen that keeps popping up every time I sell an item which is very annoying.

7 years 34 days ago
+1
Game still hangs about 5-10 mins in for me, all drivers are up to date.


System is I7 6700k, 32 GB ddr4 ram, Titan X video card.


Smooth gameplay till the hang happens.

7 years 34 days ago
+1
Hi!


As many others, Snakefist too suffers from random crashes (hanging). Few notes - between 0.1.1 and 0.1.2, memory usage increased dramatically (was ~1.3-1.7Gb, is 3.7Gb). Engine uses some of the cores constantly, even when minimized (on my aging rig soon-to-be-replaced(TM) fully, 100%).


Rest is the same as was reported by others; so it's seen on rather different configurations. 


Will be a great game when this is solved...


Best of luck, 

Snakefist

7 years 34 days ago
+2
noticed a slight pause when going from one section of the star map to the next the animation freezes for no more than 3/4 seconds the continues to the next sect of the map 
7 years 34 days ago

https://photos.google.com/photo/AF1QipMRgrzDT3EjHkMbLyGq68fP4nlOU5QUciPY3aor


sorry about the last links, thought they would work. Here is a picture of crashing while killing the enemies of the emperor!! Hope something can be done to fix this.

7 years 34 days ago

After complettion of surrendering from a mission, the mission failed window stays with the character. Escape will close it, pressing the OK in the window will close it, but in less than 1 second it pops up again. There is no way working around it.

I also managed to enter a game created by a friend, finished the objectives with success, but after I got the MISSION FAILED window again.

I have no other complains or bugs to rest except for this, at this time.

Congratulations on your work and keep it up.

                                                        

7 years 34 days ago
+3

while fighting the boss (for example Nurgle Dreadnought) the game crashes: no black screen, but picture is freezed, audio stiil playing sounds of battle, kayboard not responding, interface elements clicks has no effect (only cursor still can be moved).

----

4 times during battle, one time when hit a container

7 years 34 days ago

When enemy shooter is in cover behind the column - and you face him in front - you cannot strike him in melee - you can kill him only by AOE abilities or shooting. 


Screenshot