Network Error trying to log on the game

0

I'am from Brazil, and got a Steam version of The Incredible Adventures of Van Helsing, some time ago (2 months) i 'cant log anymore, give me the message Network Error, i send e-mail to support with no aswers, i can't finish this game because of my saved game is online.
I tying everything, i updated my account too, and just formated my pc, disabled my firewall and yet can't log, plz help me!

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Network Error trying to log on the game
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