Network error again



after the Hotfix 0.6.3b i'm getting NETWORK ERROR again.

logfile says:

2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:685      0| Backend connection timed out

2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:489      0| Disconnected from the backend

so its probably a Database Problem on Serverside?!


I tried the usual stuff:

Registry Key


verifying files




Kinda annoying

This post was edited 5 years 4 days ago by blitz666
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Network error again
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5 years 1 day ago

I am suffering the same problem, thx for creating the bugreport!

BTW: Where do you find the log file?

This comment was edited 5 years 1 day ago by Calida
5 years 1 day ago
Posted by Calida 5 years 1 day ago

I am suffering the same problem, thx for creating the bugreport!

BTW: Where do you find the log file?

Hey, its found in:

C:\Users\[username]\Documents\NeocoreGames\Warhammer Martyr\log.txt

4 years 259 days ago

I've got the same problem at the same time. Sent every logfile to the support months ago. Still the bug remains... I can't enter the game from september 2017.

5 years 3 days ago

So, one day later. Still the same problem. 

2017-09-22 19:19:08.811 (  41.742s) [             134]     MenuMainWindow.cpp:1147     0| User reconnecting to backend.
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:685      0| Backend connection timed out
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:489      0| Disconnected from the backend

Guess that means i will give it a rest for some days/weeks now.

5 years 2 days ago

Have you logged the issue with support? More likely to get a response...

5 years 2 days ago

yeah, well, and here i thought writing in the bug report section on the developers site was exactly the right place to put it.

5 years 1 day ago

well i did open a mantis issue

turns out that at least one other guy got the same problem and we probably narrowed it down to a dead route somewhere to the login-server thats hosted in the amazon cloud.

5 years 9 hours ago

Really Neocore?

No Confirmation?

No Acknoledgement?

Just Ignorance?

For a recurring Problem not only in Inquisitor Martyr?


4 years 365 days ago

Bumping up the Thread so it stays on Top of the Hub...

4 years 364 days ago
We have increased the connect time now for easier connections - we are looking into the issue nevertheless. Thanks for your report!
4 years 362 days ago

Well die increased connection time did not fix the problem ;)