Network error again



after the Hotfix 0.6.3b i'm getting NETWORK ERROR again.

logfile says:

2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:685      0| Backend connection timed out

2017-09-21 20:29:56.956 (  13.152s) [            11D8]      SparksManager.cpp:489      0| Disconnected from the backend

so its probably a Database Problem on Serverside?!


I tried the usual stuff:

Registry Key


verifying files




Kinda annoying

This post was edited 329 days ago by blitz666
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Network error again
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219 days ago

I've got the same problem at the same time. Sent every logfile to the support months ago. Still the bug remains... I can't enter the game from september 2017.

322 days ago

Well die increased connection time did not fix the problem ;)

324 days ago
We have increased the connect time now for easier connections - we are looking into the issue nevertheless. Thanks for your report!
324 days ago

Bumping up the Thread so it stays on Top of the Hub...

325 days ago

Really Neocore?

No Confirmation?

No Acknoledgement?

Just Ignorance?

For a recurring Problem not only in Inquisitor Martyr?


326 days ago
Posted by Calida 326 days ago

I am suffering the same problem, thx for creating the bugreport!

BTW: Where do you find the log file?

Hey, its found in:

C:\Users\[username]\Documents\NeocoreGames\Warhammer Martyr\log.txt

326 days ago

I am suffering the same problem, thx for creating the bugreport!

BTW: Where do you find the log file?

This comment was edited 326 days ago by Calida
326 days ago

well i did open a mantis issue

turns out that at least one other guy got the same problem and we probably narrowed it down to a dead route somewhere to the login-server thats hosted in the amazon cloud.

327 days ago

yeah, well, and here i thought writing in the bug report section on the developers site was exactly the right place to put it.

327 days ago

Have you logged the issue with support? More likely to get a response...

328 days ago

So, one day later. Still the same problem. 

2017-09-22 19:19:08.811 (  41.742s) [             134]     MenuMainWindow.cpp:1147     0| User reconnecting to backend.
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:685      0| Backend connection timed out
2017-09-22 19:19:14.167 (  47.103s) [             E64]      SparksManager.cpp:489      0| Disconnected from the backend

Guess that means i will give it a rest for some days/weeks now.