Gear lost

14

When i was joing co-op game my gear vanished at all,  resetting game did not help.

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Gear lost
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164 days ago
Please check your inventories of your main characters, 3rd page. There are some stuff lying as a compensation for the item loss. Our apologize for the caused inconvenience.
164 days ago
A reply to say if you can or cannot use our forum names (since for both our forum names are the account names which were made to link to steam I believe), or if you need our Steam ID's, would be appreciated very much. Thanks.
168 days ago
Posted by Marcopolocs 169 days ago
Thanks for the additional information. Please give me your account names, I will compensate your loss with other items. Our apologize for the bad experience we are working on the case, fixing the item loss issue as soon as possible.
Does it matter if we are on steam? Which one do you need? Our Neocore are the same as our Forum names. Character wise, Robgraham only has the one, a cruesader. I have an assassin and a psyker. It's my assassin who I believe is level 39, that I lost items on.
169 days ago
Thanks for the additional information. Please give me your account names, I will compensate your loss with other items. Our apologize for the bad experience we are working on the case, fixing the item loss issue as soon as possible.
169 days ago
Posted by robgraham 169 days ago

No Tarot Card, doing the campaign mission with my wife have had this happen now 5 times, including just a few moments ago were we lost ALL rewards for completing the mission where you meet Klosterhime and are about to enter the research area.


Ontop of that despite 49ms pings There is rubberbanding happening etc.


This is not how a 'fun' game is meant to be, I really love (Sarcasm) not getting my loot and watching purples and the like just vanish into thin air. Your server is wiping items when it returns to the ship.

I'd be the wife, in this instance. First time I've lost items. But it IS frustrating. Especially when it happens to BOTH of us on ship return.


No tarot, doing main story mission. 

169 days ago
robgraham
As for level 36 at the moment. 
169 days ago
Marcopolocs

No Tarot Card, doing the campaign mission with my wife have had this happen now 5 times, including just a few moments ago were we lost ALL rewards for completing the mission where you meet Klosterhime and are about to enter the research area.


Ontop of that despite 49ms pings There is rubberbanding happening etc.


This is not how a 'fun' game is meant to be, I really love (Sarcasm) not getting my loot and watching purples and the like just vanish into thin air. Your server is wiping items when it returns to the ship.

This comment was edited 169 days ago by robgraham
171 days ago
robgraham
May we ask did you use any Tarot card?

What is your level and what was the type and level of the mission you completed with your fellows? 

171 days ago
This is still happening as of like 1 minute ago 
171 days ago
Hunti
We will run a global script on our backend, no patch is required in such cases. We got further reports from coop, that players did not receive the items after the missions completed. We will test these.
172 days ago
Posted by Marcopolocs 173 days ago
We are working on this issue, trying to restore every lost items!
Hi,


Same problem here after mission losing items in coop.any patch coming soon?

172 days ago
Akesha
We will run some more scripts globally hopefully every items will be restored! Glad to hear most of your items are back!
173 days ago
Marcopolocs
Nice! i get back allmost all of my items exept Thuder Hammer with chance to dubble dmg and equal of this dmg heal me.
173 days ago
+1
We are working on this issue, trying to restore every lost items!