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- Double VAT for russian buyers
Hi there! I tried to buy "Warhammer 40,000: Inquisitor - Martyr" but got +18% cost for Russian VAT and thats too much now. There are "VAT included" in cost as it written on the site, but when I go to payment, I've got that "bonus" charge, so I did not proceed. First I want to ask, if I can return VAT, or somehow get the game for listed price?
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Please provide us a screenshot about it to [email protected]. (the screen where you see the "bonus" VAT shown)
Other users from Russia can buy without problem or aditional VAT charged - as that is indeed included in the price (USD40 for Throne Agent Pack for example)
Thank you for your patience while we investigate this issue.
Hi there! My issue is resolved, I was able to buy inerrogator pack for listed price without second VAT.
Thank you for quick and nice support! I will join founding community soon!
Thank you for quick response! I've made some screenshots, add my marks for better understanding and send to [email protected].
There are some russian gamers in community as I know, and lots of warhammer fans in Russia for sure. I know that some people wait for Steam acces to refund if they wint like the game but I would like to participate in founding as I did with other warhammer and kickstarter games (dont know about will it be advertisment or not - so I want post titles). I hope that support will find a way to resolve issue. They answered me on mail and asked to wait. If I will get good news I will share it of course.
This current legislative package, which adds 18% to the digital products from abroad
Set this current order state as My default.