Desperate Crusade - Inquisitor Martyr DLC - PSN: Whiteknucklejoe

I purchased the game through the in game console and completed the purchase. It shows me the button to download the DLC but when I click the button, it starts to go to the next screen and then quickly crashes. I contacted PlayStation Support and it was determined that I needed to contact you to get this fixed. They said there is likely a glitch. I wanted to contact you first before I just had them process my refund because I'd much rather play it. Please help?