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Cannot connect to server?

Warhammer 40K Support Area
By SorinRazvan 5 years 192 days ago
Marcopolocs replied 5 years 170 days ago
17

“Something went wrong while connecting to the Neocore Servers. Please try again later.” 


Getting this message for an hour. What is going on? No site to check server status?

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Cannot connect to server?
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5 years 171 days ago
+2
Marcopolocs
This problem is happening again. We can't connect to the servers. 
5 years 170 days ago
+1
Marcopolocs

Hi Marco,

something wrong anyway right now. after update i logged 2 times. third time I can not. you can check my psn accaunt: Rigg-

video report: https://youtu.be/EJLnCzMqX2Q

This comment was edited 5 years 170 days ago by Rigg
5 years 170 days ago
+1
Marcopolocs

I am still getting the “Something went wrong while connecting to the Neocore Servers. Please try again later.”  message on my end, so this issue still persists. Tried restarting PS4 but that did not help.

5 years 170 days ago
+1
Posted by jesusburton 5 years 170 days ago

I am still getting the “Something went wrong while connecting to the Neocore Servers. Please try again later.”  message on my end, so this issue still persists. Tried restarting PS4 but that did not help.

Weird, now the connection to the servers seems to be fine again, I'll let you know in case it happens again.
5 years 192 days ago
Same here and I just got the game last night.  Do they have routine maintenance on the servers or does this just happen sometimes?


Trying to figure out what I just spent my money on.

5 years 192 days ago
TheAngryGuy

Hi
The last update is March 26th. There are updates every 2 months or so.

5 years 192 days ago
There was a short timeframe where the connection to our servers were problematic. Our backend provider handled the problem shortly after that. Please check on it if you haven't launched the game since then. Our apologize for the inconvenience.
5 years 171 days ago
Just bought this game and can't connect to server. Whats going on here?
5 years 171 days ago

We are on the matter, restoring the connection in the shortest time possible! I will message you here once the issue has been resolved! 

5 years 171 days ago

We would like notify you that Sony issued a system update and according to feedback we collected and as we also experienced this on our end it seems it has resolved the connection problem. Please launch the game when you got some time and check on it. In case anyone still experiences any error please get back to us! 

This comment was edited 5 years 171 days ago by Marcopolocs
5 years 170 days ago
jesusburton
Is it still working for you? I am still getting the unable to connect error message
5 years 170 days ago
The fact that this is a 22-day old thread and here I am having the same issue 22 days down the line has me a little bit worried. 
5 years 170 days ago
Posted by Guapo1983 5 years 170 days ago
Is it still working for you? I am still getting the unable to connect error message

No, I can no longer connect to the server.. It seems that somehow from time to time the game randomly gets the connection trough to the server by sheer luck I guess, but the server connection problem definitely is still ongoing... Hopefully Neocore can find a fix ASAP

This comment was edited 5 years 170 days ago by jesusburton
5 years 170 days ago
jesusburton
Ive been getting the can't connect to neocore servers for two days now. Ive updated the ps4 and checked for updates to the game. I've also restarted the game and ps4 and nothing has worked so far.
5 years 170 days ago
I'm still getting it now, this just adds to the other issues I've had. On the bright side I've just bought the remastered Diablo with the Necromancer add on and this won't be as unreliable as Warhammer 40k. I can't praise the game or neocoregames it's pathetic at the moment
5 years 170 days ago
Having the same issue.  I just bought this game last night on PS4.  I haven't been able to play for 1 second yet.  Incredibly frustrating.
5 years 170 days ago

Everyone!

We are working on the connection issue along with Sony and our backend provider. To resolve the problem it will take time but we will do our best to restore the connection in the shortest time possible. We would like to ask your kind patience until then.

Our apologize for the caused inconvenience!