Void crusade loot vanished

Warhammer 40K Bug Report

By Baalfg

AlgernonFr replied

2 4

Hi,

I just finished a void crusade with 3 friends.

We got great loot, then quit mission. The screen froze a while before we could get to the main screen again. When we could see again, all loot had disapeared, our inventory was half empty.

We tried to quit the game and come back, with no results.

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5 comments

Void crusade loot vanished
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Staff Member

Godlike

Marcopolocs

91 5752

Please tell me all your account names and we are going to compensate your losses.

AlgernonFr

0 2

Marcopolocs

Hi and thanks for the answer

We were 4 :

- Baalfg

- Elmalino

- xedge

- AlgernonFr

The game freeze for a short while when we teleported out of the mission by the way (seems a known bug ?)

Baalfg

2 4

AlgernonFr

Thank you for your quick answer, I confirm those accounts.

Staff Member

Godlike

Marcopolocs

91 5752

Baalfg

All 4 of you got compensated for the loss in Co-Op.

The item loss problem is known by our developers, but a short-term solution cannot be expected. We are working on a new backend to get rid of all the backend server-related problems and we will move onto a new provider by the summer. Then this issues should be gone once and for all.

Please bear in mind, that until then you can be exposed to item loss (around 60% of the time) in multiplayer, especially if 3 or 4 of you play together.

Our apologize for the caused inconvenience.

AlgernonFr

0 2

Marcopolocs

Thanks for your quick answer, is it still possible to contact you if we don't get loot another time ?