Void crusade mastery bug

5

Hi,


We did a Viridian void crusade mastery today with 3 friends 

Baalfg (Me)

Xedge (party leader)

Elmalino

Algernon

When we finished the last mission, the game froze then crashed with a message saying disconnected from server and progression not saved.

When we could log again, the final mission was unavailable. But we could do a second final mission (see screen below).

When we finished this mission, only the leader got the seasonal achievement for Grandmaster. None of the 3 others got it.

It is very frustrating, as it was nearly a 2 hours run, could you validate the achievement please ? 

Store Page
Share
5 comments
Void crusade mastery bug
Your Thoughts? Please login to place your opinion. Not a member yet? Register here and now!
2 years 46 days ago
+1
Thanks a lot !
2 years 47 days ago
+2

I'm sorry, I misunderstood your post. ˘˘


I checked all 4 of your accounts and marked the objective in Tier 4 "Master a Void Crusade" as completed. Of course, Xedge got this already.

2 years 53 days ago
Marcopolocs

Thanks for your reply, but it is not exactly the same problem as last time.

This time we didn't loose the loot, but the end of the crusade was not validated. This is what is very frustrating, since it was a mastery, which took us 2 evenings to finish.

2 years 53 days ago

You reported the same issue around 3 weeks ago. I told you that until we fix this problem you will be exposed to the bug if 3 or 4 of you group up. The lost loot cannot be recovered we can only compensate players with some other loot. 

However, doing so again and again would be too much.

I will provide you some things once again but you need to know that if you keep playing you won't be compensated again.


I totally understand that you simply want to enjoy Void Crusades with your friends. It is meant to be fun, not a pain. But we cannot hasten the process of the fix as creating a new backend requires at least 5-6 months of work. Until then, we cannot do much about the issue even if we want to.

This comment was edited 2 years 47 days ago by Marcopolocs
2 years 54 days ago
3 days, no news. Please, Support, tell us that we didn't master this void crusade in vain.