Loss of skill points.

14

Hello, i have a problem with inquisitor martyr ps4 version: upon using a reset skill-tree item the points of my tech adept end up mirroring those of another character of minor level. After trying to redistribute the points i have noticed that the level 100 tech adept with 111 points had lost 17 of those points. The problem is that those 17 are calculated like spent points even if they aren't and because the pg is at level 100 i cannot recommence the levelling up. There's some advice you have to recuperate those points?

Thanks.

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Loss of skill points.
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1 year 148 days ago
oneliner

Hi, we were able to recover the points of OP. Let me try and help you out first

This comment was edited 1 year 148 days ago by oeregharcos
1 year 149 days ago
I also noticed a huge loss of attribute points on my non seasonal character. I will stop playing this game because it's not in a stable form, after all these years to have such fundamental character breaking bugs is... amazing.
1 year 149 days ago
This comment was deleted 1 year 149 days ago by oeregharcos
1 year 153 days ago

I've send it.

1 year 154 days ago
anemo

I apologize for that. In that case can you please send me a message here on the webpage? If you navigate to the homepage (by clicking the Neocore icon on the top left, for example), then scroll down until you see this option: "If you have any questions -  Contact Us" a little chat window will open in the bottom right corner. There, click on 'send us a message', and you should be able to send me pictures there as well. Cheers!

1 year 154 days ago
oeregharcos
Sorry but it says the adress doesn't exist anymore.
1 year 156 days ago
anemo
yes! Please message me via [email protected] . Cheers!
1 year 157 days ago
Sorry but it seems i'm not able to post a photo; there is the posssibility to send it to your e-mail? Can you give me the adress? 
1 year 158 days ago
Hey!

I'm sorry but all I see in our systems is that you have all the skill points that you should. Could you please send me a screenshot of the skill points menu where the issue is visible?
Thank you for your patience and cooperation.
Cheers!

1 year 162 days ago
I've checked using reset skill-tree item and the problem sussist: the tech adept has no points in any skill-tree but i have only 96 points to distribute and 17 count as distributed.
1 year 164 days ago
Hi! Sorry for getting back to you so late. Have the points returned now? In our backend system I can see 111 of them distributed.

Cheers!

1 year 166 days ago
The psn account is kesselring9389.
1 year 170 days ago
The e-mail is [email protected]
1 year 171 days ago
Hello!

Sorry for the inconvenience. Could you please share with me your psn name, and/or your e-mail address associated with the game?
Thank you!