E-mail is already used for account linking HELP

10

Trying to log in for the first time on Xbox One, keeps saying E-mail is already used for account linking, made an account on here still says it. Tried using a different email and it still says it. Any help?

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E-mail is already used for account linking HELP
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32 days ago
ShadoonX
Please send a message then to the email address provided below and we will assist you in the matter.


Thank you in advance!

32 days ago
Posted by Marcopolocs 193 days ago

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

As a sidenote: the Xbox registration has already been handled and the PS4 registration is in the works already as mentioned above.

This shit is still happening October 24 2020.  Christ.
164 days ago
+1

Found the solution.   Go to https://neocoregames.com/en/registration and create the account with the login you're trying to use on xbox or PS.    Put in the passwrod and everything.   You'll get an email notification (check your junk too).   Activate it.   Go back to your xbox on playstation and then put in the same email and password and bam...all is fixed.   


172 days ago

Is this still happening? I'm getting this right now. 


Update: 4 restarts was just the right number to get past this problem. Not sure if me or software, but happy to be playing.

This comment was edited 172 days ago by AirMyles
193 days ago
+1

Everyone!

Please contact us at [email protected] and provide us your PSN/Gamertag as well as an email which we can set as your ingame email.

Our apologize for the caused inconvenience, our colleagues are already on the matter, fixing the registration/verification process.

As a sidenote: the Xbox registration has already been handled and the PS4 registration is in the works already as mentioned above.

This comment was edited 193 days ago by Marcopolocs
194 days ago
It seems that the email is case sensitive or it seemed that way. I initially did everything lower case and then I took the time to do it case correct including the company email and I made it through.
194 days ago
Yes, I am having the same issue.   It seems to treat the initial email as though you are trying to create a new account rather than link an account.  If the email is already in use then it would make sense to ask for a password rather than give the error message.
194 days ago
I have the same problem and have sent an Email to them. 
194 days ago
I'm having the Same issue. I've creates two email accounts and both are NeoCore account created, but both receive the same issue.  I cannot progress beyond this email entry point.  
194 days ago
+2
Was having the exact same problem.  Came to the website to see if maybe I did have a forgotten account here with that email from some other game (of course, even if I did, the game should have given me an option to enter a password at that point, but whatever).  After numerous problems getting the site to even load, I was able to determine with difficulty that I didn't have an account here with that email.  So, with even more site-loading problems, I created this account.


Several minutes after creating this account, the game has stopped giving me the 'email is already used for account linking' error message and continued on to asking for the password.  So far, every time I try to enter the password it gives me a "Server error" message.  I'm hopeful that this, too, will eventually work.