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Constant players disconnect in 4 party multiplayer during Void Crusades!!!!!

Warhammer 40K Bug Report
By JacobiteCJA 176 days ago
JacobiteCJA replied 164 days ago
11

This game has been unplayable since the "offline patch". Anyone who is not the party leader gets "constant disconnection" either after the mission is done or during the mission. Only the party leader does not now get disconnected.

I really really love playing this game but during a season Void Crusade is unplayable in multiplayer co-play games. How can we complete a Void Run in under 60 minutes or a complete Void crusade if everyone gets disconnected every mission??? To spend 2h+ hours working together only for everyone to get disconnected before they can open the 6 loot boxes at the end is heartbreaking and frustrating that my fellow Cabal members do not want to play this game anymore. How do you expect to have people buy the new class/DLC in 7OCT24 if bugs are game breaking?? I want to support the developers but I am not pre-ordering or buying the new class on 7OCT24 until the game is stable enough to be played. PLEASE FIX THIS BUG AS SOON AS YOU CAN OR THE PLAYER BASE WILL LEAVE.

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Constant players disconnect in 4 party multiplayer during Void Crusades!!!!!
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164 days ago
Posted by oeregharcos 167 days ago
If you're getting crashes this many crashes your issue may be a different beast. Message me on this website's support chat and we'll try some troubleshooting steps! You can find the support chat on the main page, it will be a yellow panel.

Raiygie,  I can assure you this is 1000% due to your "hot fix V2.9.2" for offline mode. This has been verified in detail in ad nauseam with "oeregharcos_Neocroe Staff" via Discord. Since "hot fix V2.9.2"  broke multiplayer and constant and consistent crashes happen in a party 2-4 every 1-2 missions (Void Crusades, Intel Mission, Warzone, etc.) This has absolutely nothing to do with individual players' computers. My cabal (25 active players) for the last 3 weeks might have sent 3,000+ crash reports to the developers, all anyone has to do is check the logs. I have been informed by "oeregharcos_Neocroe Staff" that the developers are aware of the code causing the hard crashes and are trying to fix it. I do believe if this is going to take time, I strongly recommend rolling back "hot fix V 2.9.2"

164 days ago
Arorus
Hey, not on your end there aren't unfortunately. We are still figuring out the specifics as to what causes these. 
165 days ago
Was there any additional steps/information to resolve the multiplayer crashes?  Me and a friend are also experiencing crashes %90-%95 of the time, on any mission type. Whoever hosts is fine, but the person joining is subject to expulsion from the entire application.
167 days ago
Raiyge
If you're getting crashes this many crashes your issue may be a different beast. Message me on this website's support chat and we'll try some troubleshooting steps! You can find the support chat on the main page, it will be a yellow panel.
168 days ago

Consistent crashes in all forms of gameplay, not just void crusades. Multiplayer is unplayable.

This comment was edited 168 days ago by Raiyge
170 days ago
Posted by SKDav 170 days ago
i have been experiencing the same kind of problem with void crusade. i crashed in all the missions yesterday with my friend hosting the crusade. and we have experienced some crash there and there in any coop content. but in solo content, the game never crashed once. so there is definitely something wrong with online coop. if we could at least rejoin the game after the crash, we would be able to loot the final chest of the crusade, that would remove a lot of the frustration.


thanks

I agree there should be some reconnect mechanism as long as the party has the same original players in the session, this prevents frustrations trying to complete Seasonal Feats ("Complete a Void Crusade with 4 info fragments in under 60 min") and the game hard crashes for everyone except party leader who ONLY can get loot boxes everyone grinded. Games that have built-in reconnect mechanisms are 

1. Nintendo "Mario Party Superstars" which is a competitive PVP

2. PC/Console "Elden Ring" multiplayer PVP and Co-Play

170 days ago
i have been experiencing the same kind of problem with void crusade. i crashed in all the missions yesterday with my friend hosting the crusade. and we have experienced some crash there and there in any coop content. but in solo content, the game never crashed once. so there is definitely something wrong with online coop. if we could at least rejoin the game after the crash, we would be able to loot the final chest of the crusade, that would remove a lot of the frustration.


thanks
171 days ago
+1
JacobiteCJA
hey, we were able to reproduce these and are working on figuring out what causes them so we can hopefully come up with a fix. Sorry about the trouble, and thank you for your reports and patience.. 
172 days ago
+1
oeregharcos
It's a complete hard game crash. Sorry for the confusing title.
176 days ago
oeregharcos
It's a hard crash of the game. We get a pop-up window that a crash has happened, we click the ok box and it sends a report crash log/video (another pop-up window acknowledging to the support team?). 


1. It happened every time for everyone (sometimes just 1-2 of us) for all 23 void crusades in a complete run with 2 bonus missions except me the party leader.

2. It's consistent and constant. 

3. Please fix!!

176 days ago
Hi! Is it crashes or server disconnects?